If the person keeps you on the message thread in which they then contact someone else (ideally, the person you stated in your out of office message as the one who’s handling urgent issues in your absence), you are literally kept in the loop and can see for yourself that all was handled when you get back. Of course, this works even better if you check the most recent items in your inbox first when you get back.
An out of office message is important because it let's you keep people informed and tells them how to proceed in your absence. The Out of Office message for Social Media is cool. I can really include this on my Chat Bot now. Thanks for sharing it Christin.
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In the normal times, my friends and I used to do “Crawl 4 Cancer” which is a bar crawl (aka debauchery day) where all proceeds go to cancer research. It’s great! But…yEEah, we’re not crawling FOR cancer…we’re very much against it! We laugh about it every year and the jokes never get old.
This used to drive my supervisor crazy, she’d email me “it looks like your OOO is still on.” I had to explain the rationale a few times before she understood.
Apparently it’s a thing where people say in their out of office that they do not intend to read any emails that came in when they were out and your email will be deleted. If you still need assistance you need to resend your email after the person’s return date. While I get it, I’ve been in those positions where you get over 100 emails a day and if you are going to be out and unplugged for a week or more, trying to wade through all the junk and find the stuff that actually needs your attention, I do find this…rude? I don’t know the word I would use, but I have a negative reaction to it.
I’ve started using one that’s short/sweet but still has a little bit of JAZZ. I can’t take credit for it – I saw it on Twitter a few years ago. It’s been received well both inside and outside of my organization. Here it is. If it speaks to you, please yoink it and use it as you wish:
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Whether your go for professional or funny, the most important task of this email is to clarify communication. A well-prepared auto-responder email will allow you to better enjoy your holiday break.
Hello and thank you for calling, [Company Name], where [state your short company slogan]. If you know the extension of the party you are trying to reach, you may dial it at any time. To speak with a Sales representative, press 1. To reach a Customer Support agent, press 2. To reach our Billing department, press 3. If you would like to know our regular business hours and location, press 4. If you would like to speak with an Operator, press 0, or press 9 to repeat the available options. 2. Basic Customer Inquiry
There’s a term that we like to use around here called “snowbirds,” which is used to describe those who once resided in the northern part of the U.S., only to flee to warmer parts of the country during the winter.
Our office VM sends an audio file to our email. I love it, because I can apply all the filing and prioritization functions of my email inbox to the voice messages. It’s the only way I ever check my VM. I don’t even remember how to listen to messages on my phone.
Something about it gets my goat up! Like she’s working and emailing me about things she wants me to work on, but her OOO is telling me to buzz off coz she’s too busy to get to my emails. Also she still has it set up and we’ve been in lockdown for over a week. How long does she intend to have her OOO triaging everything and making excuses for delays? We all know there’s a lockdown, that’s why everyone is scrambling for their events to be rescheduled – it just comes across as very self-important at a time where everyone is under stress. No one else in the organisation has this so it seems very bizarre to have an OOO while still working!
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I thought this was great. It addressed the fact that when people call, it might be something that doesn’t need immediate attention, it could be important, or it could be critical. And it did it in a humorous way.
One of your European connections here. When I know the person covering me will also be away for part of the time I’m gone, I get another colleague to cover for those dates and put that in my OOO. Saying “Your e-mail will not be read” or similar is really off-putting. The youth worker at my church does this and I find it infuriating. Of course it won’t. That’s the point of a holiday. When I get an answer from someone who reads his e-mails on vacation I’m pleasantly surprised.
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