However, I’ll be checking in whenever I can, and will respond to all emails marked ‘urgent’ as soon as I am able to. For immediate assistance, you can contact me on [mobile number].
Other than that, I keep it simple like most folks here, but back in my younger days I had one that started something like “I am out of the office on vacation until (date). I will not be checking emails, voicemails, (work queue system), or generally thinking about this place at all…”
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I work for a Japanese company which has a regular rotation of engineers who come over for 2-4 years so we get some enjoyable translations for all manner of communication.
I’ll be 1 percent connected while on vacation so I’m not 100 percent panicked on return. Thank you for emailing me.
After all, most of us long to fully detach while we’re away and we know it’s the healthier and more restorative thing to do. Yet we’re concerned that actually doing so might appear reckless or irresponsible to our clients and colleagues.
Once the person reaching out to you realizes you’re gone, they may panic if they have a legitimate need for immediate support. The best way to avoid this is to let your callers (and emailers) know how to find the appropriate help.
Out-of-office messages are critical to keeping things moving smoothly during times when employees are absent. They also serve as reminders to others of what day you won’t be available.
As your email will not be forwarded, please contact in the meantime my colleague, Mary, 0912345678, [email protected].
That’s it. That’s all. Simple and to the point, this message will let people know that you can’t respond to messages.
Hello, Our office is closed for holidays from [date] through [date] and returning on [date]. Through this period we will not be able handle any enquiries. If you need immediate assistance, please contact [name] at [email] or call [phone number]. Otherwise we will respond to all emails as soon as possible once we return to the office. Warm regards.
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'I’m away from my desk at the moment but will respond the moment they give me a desk' (Credit: Getty Images)
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Respected Customers. It is to inform you all that our head office which is situated in New Hampshire, street 345 will be closed due to the upcoming holiday season. During this period, I will not be able to respond to all your emails as I will be in the area where an internet facility would be unavailable as well as I am not taking my laptop with me. So, your queries will remain unanswered during this period. Moreover, there would be seven days off from 1-01-2020 to 07-01-2020. Hope to see you all in the office on 08-01-2020. Wish you the best holidays!
I have a colleague that does this with their voicemail. Almost always forgets to change the message once they’re back in so if you call, say, on Thursday, June 3, and you get their voicemail, you will hear how the person is out of the office from May 24 to 26 and who to call while the person is away.
Using email copy creatively can go miles when using an autoresponder. The mundane, repetitive language is the number one reason behind people sighing and not the unavailability of the concerned person. Getting creative with the email copy can de-escalate the frustration and even put a smile on their face. Everyone needs a break, and words can convey it beautifully like this example.