I will always assume it is an inability to interact in an adult fashion with the world of technology. There is no good reason to avoid voicemails so aggressively – those that are doing so should probably be seeking therapy to overcome their issues with technology and/or the human voice. A lot of us process text faster and more accurately than speech, especially poor-audio-quality speech recorded by someone who didn’t bother to leave all the relevant information. Most voice mails are bad.
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Many in the MIT community will be taking vacation around the holidays and new year. If you’re in that group, you’ll want to set up automatic replies for your email and MITvoip phone. You can do this at work or at home. Read on for basic information and tips about auto-replies. Step-by-step instructions are available through the links provided.
If you are interested in signing up for Yes ware, feel free to reach out to my manager John at [email protected].
Some people can try to contact you again and again if they think you might be available at some time. If your colleagues know that they are on a personal vacation, they are less likely to attempt to contact you. The details of the person who can assist the caller when you are not available.
If you receive a high volume of customer service texts, you may want an auto-response in place that acknowledges a customer query has been received. This can help buy you some time while attempting to reach as many people as you can. Hello! We received your inquiry and our support team is on it. We’ll get back to you in 20-30 minutes. Thank you for your patience!
But that sounds boring, right? Luckily, there are ways to spice up your OOO message by adding humor in just the right places.
The hours in your signature is a great idea! I’m about to have a non-standard work schedule to accommodate medical appointments. Totally stealing this idea!
If you’re interested in our [product/service]. Great! Read what our customers are saying about how awesome their experience has been – https://www.g2.com/products/nethunt-crm/reviews
For any assistance please raise a ticket and the concerned team will get back to you.
I do that for most cases. Occasionally I’ll change it to “I’m out of the country and will not have phone or email access.”
“Greetings. I’m away on holidays for a week and unable to respond to your call/message. I will return to the office on Jan. 20 and respond to you at the earliest. Hope to talk to you soon.”
My fav is the one I got that was “I’ve retired and I won’t be checking this account EVER AGAIN!”
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She continues: “However, there should be a way for whoever is emailing you to have an urgent request handled, and that should be included as part of your OOO as well as being known to your work team (supervisor and colleagues). That might look like including a coworker's email on your OOO or it might simply involve setting a forwarding rule for while you're away, so that your email goes to the colleague who's covering.”
If your query is urgent you can contact my colleague, Rachael Farley, on [email protected] or call our office on 01325 778 786.