The best voicemail greeting I’ve ever encountered went like this: “If you’re hearing this message, please hang up and send me a text. I haven’t checked my voicemail since 2010.” And true to form, the mailbox was full and not accepting messages at that time. I appreciated her honesty!
Did you email me about [SERVICE]? Great! Read what our customers are saying about how awesome their experience has been. [LINK TO TESTIMONIALS]. Best Regards.
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So, here are seven various templates you can use. Feel free to copy and paste them, but it is highly encouraged to add something of yourself into these templates (I mean, tweak them according to your personality).
If your auto reply messages give customers the ‘what next’ picture it will make customers feel that you as a brand can visualize their problem by putting in their shoes.
Thank you for your message. I will be out of the office starting [start date] and returning [return date]. While I am [reason for absence], I will have limited email access.
If you want to make sure your message gets a response ASAP when I return, please send it on July 18th. I recommend using one of our sales automation tools to schedule it now, while you’re thinking about it. 5. “I know I’m supposed to say that I’ll have limited access to email, but...”
Holiday Announcement Letter Giving A Letter To Inform About The Holiday Called Holiday Notice Letter Lettering Holiday Writing Letter Writing Samples Out Of Office Emails Examples Google Search Out Of Office Message Messages Memo Template
I wouldn’t be offended or consider saying anything to anyone who included this in their out of office message, but even as someone who is in a religion that forbids use of electronics on most holidays, I still think this message is 1) TMI; 2) doesn’t convey what it needs to convey unless you are explaining that you don’t use electronics during holidays, in which case you can just include that you won’t be checking email without including the religious explanation; 3) would come across to me as inclusion of personal information I don’t need, which would therefore strike an unprofessional tone,and I wouldn’t understand why you felt the need to include that info. How about “I’m out of the office without access to internet or email until (date). If you need assistance before this date, please contact…” Like I said, I think your colleagues are overreacting, but in general I would advise to leave all personal information out of your auto-reply — vacation, medical leave, religious observance, etc. — people do not need to know why you are out.
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If you are reading this, it is because John Whatsisname cannot help you – he has left the company and no longer uses this email address.
“We will get in touch with you very soon”.“Thank you for reaching out to us”.“Our representative we contact you ASAP”.
I’m OOO taking care of family matters and checking email intermittently. Although I don’t yet have an anticipated return-to-work date, I’m looking forward to reading your note when I’m back. In the meantime, you can reach out to Daniel Epstein, Director of Account Management, at [email protected].
Even though you're not actually responding to the email, you still need to mind your Ps and Qs. After your greeting, add "Thanks for your email."
I saved this one for the last example. It’s exactly what anyone would like to say when an associate messages them regarding any work during the holiday season. It talks about the ‘me time’ and also shares empathy for the sender. Especially, asking the sender to order the Pepperoni Pizza after stating the date of return is a fab movie. One of the best ways to display empathy is being humorous as it doesn’t put the other person into pressure- it makes way for helping them take the situation lightly!
With all that in mind, take a look at the following tips and tricks and six examples to make your automatic responses more effective:
Hi, I am currently out of the office until [MM/DD]. I will reply to emails as soon as I can upon my return. If this is urgent, please contact [name] at [email] or [phone]. In the meantime, check out this new [product/sale/service/etc]. I can answer any questions about it for you when I get back.
Thank you for your email! I am on vacation. Vacations are not for checking email, so I won’t be doing that. Fortunately, we rarely encounter life and death situations in the world of [INDUSTRY TYPE], and aren’t we all glad for that? If you think I’m checking email because you just received an email from me, that is only because I figured out the pixies that send emails on a schedule. Really, I’m not checking email.