My department still doesn’t allow us to send OOO auto-replies to external recipients because of one incident years ago (a customer tried to contact a sales rep about an urgent order, got the rep’s auto-reply, and in their ensuing panic, somehow got escalated all the way up to the company president). Any external emails we get are auto-forwarded to a centralized mailbox and (ostensibly) handled by another rep while we are out. It bothers me to know that my external contacts won’t get a reponse from me while I’m out and may think I’m just ignoring them.
Feel free to stop by at [location], where I will be speaking about [topic]. Here’s a link to
.
What was weirder is that it took a couple weeks after covid hit for her to turn the message off – which meant that when the entire company was wfh, we would still get an fyi message from her that she was also working from home.
Hi, I’m out of the office. Thank you for getting in touch. We’ll get back to you within 8 business hours.
As for pet peeves, I hate when someone doesn’t turn off their out of office or it has out dated information. As in I’m out of the office until 1/5/1999. UPDATE YOUR MESSAGE or TURN IT OFF! :)
My favorite was one the one that said “I am out of the office and don’t plan on ever returning.”
Automated text messages can not only serve as response placeholders until you’re back in the office, but they can also be: A first line of contact for customer service inquiries A lead generation toolA promotional channel for your contentAnd so much more!
At the top of your calendar, click the first date you’ll be out of the office. Click Out of office. Select the dates that you’ll be out of the office. Optional: Update the time range and edit your decline message. Click Save.
Website: https://www.snaprecordings.com/blog/preparing-your-business-messaging-for-covid-19-impact
“It’s not about removing the OOO response altogether,” says Sadler, “but instead pausing to consider what details you’re including.” Continue Reading
The best voicemail greeting I’ve ever encountered went like this: “If you’re hearing this message, please hang up and send me a text. I haven’t checked my voicemail since 2010.” And true to form, the mailbox was full and not accepting messages at that time. I appreciated her honesty!
“With 76% of people reusing passwords, hackers only need to guess one to gain access to multiple accounts,” Sadler says.
Don’t forget all our offices will be closed for the Public Holidays this Thursday date. [Company name] will be closed to celebrate [Holiday name] and we will resume normal operation on [date]
Wow- that is rude of her. If you have a phone, you should have voicemail! It’s unprofessional (or at least inconsiderate) to have a mode of contact that just says “sorry, I know you already contacted me, but I want you to contact me again a different way”. Especially if she’s out of the office it doesn’t make sense to turn it off. The entire point of voicemail is so you can listen to the messages when you return…
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The following phrases will be very useful when you’re preparing your out-of-office message template. To say you will be absent I will be out of the office. I am not in the office. I am (currently) out of the office. I will be away from X to Y. To redirect the message Should the matter be important… If you require immediate assistance… For urgent queries… If you have an immediate need… …please email X. …please contact X. …please write to/call X.
Even though you're not actually responding to the email, you still need to mind your Ps and Qs. After your greeting, add "Thanks for your email."