I will be out of the office from Nov 3rd to Nov 10th with no access to my emails.
Our office will remain closed for Christmas. We assure you that all your emails will be answered as soon as we return to the office. Merry Christmas!
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Before we leave you to your own devices, we have some sample messages featuring different ways you can automate text replies to serve your business.
Hi there, Thanks for your email. I am out of the office right now and will not return until [MM/DD]. Fortunately for you, our resources never take time off and we’ve got this awesome ebook / whitepaper / infographic on [TITLE] that I think you would enjoy. I’ll get back to you as soon as I get back into the office. Best.
A. Yes; however, Rocket Wireless will have very limited hours during winter break, with no in-person hours. Please call Rocket Wireless at 419.530.4807 or send an email; responses will be made only during half of the day (or two) after Christmas Day.
I try to substitute “parental leave” for “maternity leave” whenever possible. Trying to normalize it as a benefit to all employees (at my company) rather than a special lady-vacation.
The attendant menu for your main contact number may be the first form of contact that a customer has with your business. Make sure your greeting is clearly articulated. Provide an option to speak with an operator if the caller has a question that is not addressed by the menu options.
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There were a lot of bilingual staff at my last job, and they always did their out of office messages in both languages. But who knows, maybe the Welsh translator was in a rush and forgot. An agency that handles government translations like road signs might be expected have such rules. On the other hand, never underestimate the boneheadedness of the monolinguals. Especially English ones.
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I’ll return on [date] or after I watch [favorite holiday movie] one too many times (whichever comes first)—and will respond to your message at that time.
And… it’s playing in the background as I write this email. Guess what? I’m on vacation! And I do love my occupation.
“There is nothing so terrible as activity without insight.” - Johann Wolfgang von Goethe I realize it can be tough to justify putting in the time ...
If you see the Automatic Replies button, follow the steps to set up an automatic reply.
Dear [Customer name] Our store will be closed from [date] to [date] for Thanksgiving. We are assure you all of your emails will be answered once we are back on [date]. Kind regards, [Name/signature]
25. "Hello! Thanks for reaching out to [company]. We're closed today for the holiday, and will reopen tomorrow. If you leave your name, number, and a brief message, we'll give you a call when we're back in the office. Thanks again, and have a great day."
I will be out of the office celebrating Canada Day (July 1), World UFO Day (July 2nd), Tom Cruise’s Birthday (July 3rd) and July 4th (July 4th.) It’s also National Picnic Month so let’s just reconnect in August, shall we?