I once had a coworker who attempted to put up an OOO for all of busy season that basically said “I’m busy with urgent deadlines, so please expect a delay in my response.” I think she was asked to take it down.
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German vehicle-maker Daimler has an innovative approach to holiday email, which many people about to return from holiday may well wish their company would copy, writes William Kremer.
Don’t know if those happen due to bad software, or a bad configuration decision, or just careless users, but those exhaust me.
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As you may have noticed, the holiday season is around the corner. We hope that you and your family are safe and in happy holiday spirits!
One thing that really bothers me in out of office messages is “contact my supervisor” without listing the supervisor’s name. I work in a company with 4 large service departments, and each department is broken into multiple smaller teams. I don’t have a great grasp on who is on or who leads which smaller team, and we don’t have an org chart with that much detail readily available. If you’re saying to contact someone, I think you should always include the person’s name and contact information, not just “my supervisor”, “one of my team members”, etc. !
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I used to work with someone who had a message telling people she only checked her email twice a day. You pretty much needed to call her if you needed anything outside of those times. (She worked in a remote office.) I think she had read one of those books on efficiency that recommended scheduled email time. But there were problems with this: 4. My department often had to email attachments or text to illustrate our questions/concerns. And we were on deadlines. Reading a page of text over the phone was not an efficient use of anyone’s time 5. She did outreach & was often out of the office on site visits, trainings, or travel to these places, but never ever set her OOO for these, because she was “working.” However, she was effectively not available to read emails from other staff until after hours on those days.
I’ll return on [date] or after I watch [favorite holiday movie] one too many times (whichever comes first)—and will respond to your message at that time.
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Please include their names, phone numbers, and email addresses. If you handle multiple areas, let colleagues and clients know what each person specializes in so they can contact the right person for help.
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I’m four weeks away from going on maternity leave for six months, so I’m in the process of divvying up my clients between colleagues, or finishing off work and closing cases. I will need an OOO for anyone who pops up again having been closed in the past, so this thread has been useful to get me thinking about it!
It’s possible I might quote from some responses to this in an upcoming column, so please note if you don’t want me to do that with yours!
This is hilarious. I always read those kinds of efficiency hacks and think “wow, I wish I had the kind of job that let me set hard, weird boundaries for myself that inconvenience everyone else,” and now I learn that I apparently could have just asserted it without it being appropriate at all.
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I’ll be out of the office from 07.07. until 16.07.2020 with no access to my mailbox. Please contact (COLLEAGUE NAME), [email protected].
(Depending on your email host, the process of setting up your out of office assistant may vary. You can find a guide on how to access your out of office settings in Outlook here.)
Education Details: 15 Out of Office Messages for Professionals. February 26, 2021. Out of office messages are automatic email replies, or autoresponder email messages, that go out to colleagues, customers and clients when you are away from work. They let others know you are unavailable for contact and when they can expect a response to their emails.
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These work voicemail greetings are for the work phone that you and only you use. They’re highly effective because they help you establish a relationship straight from the voicemail. Or they help you share an important update in a simple, straightforward way.
1. Sign in to Outlook.com. 2. Click the gear icon on the upper right corner beside your name. 3. Select More mail settings. 4. Under Managing your account click Sending automated vacation replies. 5. Enter the message you'd like to send while you're away.
Running away from your inbox or your work responsibilities doesn’t solve problems, it merely delays them. What boyd suggests, though, is something different. Her strategy asks us plan ahead of time: to construct an off ramp from our jobs as well as an on-ramp for the eventual re-entry. Her asks aren’t Herculean but they require some foresight — and they demand that a person be very upfront about what they want from their time off, and that they commit to protecting their time.
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I don’t. They just have to wait. The people in my office that could have a legitimate emergency that requires my input have my cell number, and they’d just call me.
Confirm any expected deliveries will not be left at your door or unattended. Reschedule if necessary.
Here is a quick checklist of 65 messages that will be useful to make your holiday closing smooth and efficient, from setting gone-for-the-holiday notifications to resetting thermostats.
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This works fine but I notice it also adds after your auto-responder at the bottom an option for them to reply “urgent” to ensure I receive notifications which seems damn pointless if you ask me. Is there a way to switch that off because it seems to be counter-intuitive to setting the auto-responder that you’re not there or on leave? Thanks Trace
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Keeping It Real. I am currently out of the office on vacation. I know I’m supposed to say that I’ll have limited access to email and won’t be able to respond until I return, but that’s not true.
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Auto (I mean auto not manual sms send out) sms reply does not work for incoming calls only for messages. I see this issue is getting ignored though pointed out several times. Has anyone cracked this one?
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4. Sample Email Reply for Vacations with Phone Number. [Your Greeting] Thank you for your email. I am currently out of the office, and I do not have email access.
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Yes! I hate the “at my earliest convenience” for the same reason – it comes across as “I’ll do it when I feel like it”. I would only use that phrase at work in terms of someone else (ie “at YOUR earliest convenience”).
250? That could easily be only 2-3 days of emails. You can’t declare “email bankruptcy” for only a few days worth of emails. I average about 200 a day, so if I was on vaca and came back to only 250 mails, I would be putting in a ticket with IT, thinking something was broken.
The auto-reply will stop on the date you set for it to stop. If you did not set a start and end date, it may be using a date that is already past. Check this in Gear Icon>Automatic Replies>End Time.
I’ll be sure to reply to your message when I wade through my inbox upon my return. If your message is time-sensitive, please send an email to [contact name] at [contact email].
When Outlook is set up to send automatic replies, you’ll see a message under the ribbon with this information. Select Turn off to disable automatic out-of-office replies. If you want to modify the dates for your automatic reply or the message sent, use the steps above to modify your settings.
Hi and thank you for your message. I’ll be out of the office on [DATE]. Please contact my manager, [EMAIL] for assistance.
!
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I hate when senders ignore the instructions in my OOO message. Usually, my message is something simple like: “I am out [Dates], returning to the office [Date]. Please contact Jane (jane’s email address) in my absence. General [department] questions may be sent to [general dept email address].” To me that says if you are sending me anything then I won’t see it until I return. If you have something you need to be resolved right away, you can contact Jane or send it to our department inbox (where it should be going anyway).
Again, be as specific as possible and provide as much detail as possible on how they can get their questions answered or problems resolved. This will ensure you come back to fewer fires and headaches.
Education Details: The following listing of out of office email messages serve as perfect examples to the type of message you can create. I will be away from [date] until [date]. For urgent matters, you can contact [name]. I will be out of the office from [date] until [date]. If …
Okay. So, it’s not to my exact personal tastes — to me, it’s overly wordy — but it’s probably fine for their culture and I’d be mildly amused if I got it. I see where you’re seeing condescension, but I think you can read it without that too.
I still hate that lady. She made one of my coworkers cry until she had to leave work because it turned into an unstoppable panic attack. I later had one too.
When I’m out for a day or longer, I like to schedule my out of office message to run all the way up until the start time of my day when I return, since we have people who start emailing three hours or earlier before I even get to my desk. If it’s a Monday and I’ve been out for two weeks and they’re emailing me at 6:30am my time, I want people to know that I’ve been out and will be wading through my inbox and might not answer them right away at 10:01 their time like I typically would.
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Yeah, it’s very strange. I understood changing voicemails to explain that the line can’t actually be answered, but someone is checking the messages and will respond (though that was also only an issue for the first few months), but they had no reason to even mention it for email. I started my job 3 months into lockdown, and by that point, procedures were in place to pretty much allow us to operate normally, albeit with a lot more done electronically than before.
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We do this. It’s horrible. Especially if someone is termed. They should forward the mail to someone. Nope, it just goes *poof*
If you’re taking a sick leave, make them emphasize by describing how annoying your cold is. If you’re going on an adventure, tell your clients a little bit — just a little bit, don’t be bragging too much — about how excited you are to experience it. This will help build trust with your clients.
Thank you for your email. Unfortunately, I am currently out of the office and will not return until 3rd November.
If your message requires a response faster than that, please email my manager at [email protected].
I once emailed a colleague in our main office and got an OOO reply that said just: “I am currently out of the office. Please press 0 to reach the operator for assistance”
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Bon voyage! You’re going on your holidays and you’re completely leaving the office behind. This is the perfect auto-response if you won’t be checking your emails the entire trip.
“I am out of the office until X date. Your email has been deleted unread. If it is still important, please resend it after my return.”
I’d add a little more detail to your message just to make it clear what will happen in your inbox. “If I don’t hear otherwise, I’ll assume that your issue was handled by my colleague” or “Please cc me if you contact Jane, and I’ll check back in on my return if I think your issue is still open.”
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I’m with you. It comes across as a bit scold-y, like chastising someone for emailing while you’re out and treating them as if their issues aren’t important.
8) I am currently out of the office. I have a cell phone, but I will not be giving the number out. If you can guess the number, however, I will take your call.
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I thought it was cute and could tell that the person writing it probably spent a lot of time on the road and needed a shorthand for updating their message.
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212-555-1212The following greeting accomplishes this succinctly. Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected] ].
When I’m out for a day or longer, I like to schedule my out of office message to run all the way up until the start time of my day when I return, since we have people who start emailing three hours or earlier before I even get to my desk. If it’s a Monday and I’ve been out for two weeks and they’re emailing me at 6:30am my time, I want people to know that I’ve been out and will be wading through my inbox and might not answer them right away at 10:01 their time like I typically would.
I also kinda want to sit here with popcorn and read all the shenanigans that are about to roll in.
Automatic responses to calls and text messages do a lot for your business. When you have a good out of office replies in place, your customers feel valued and connected. Such a feature is highly significant for business relationships and customer experience.
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In case of pressing issues that need urgent attention, feel free to reach out to [CO-WORKER NAME]. Give them a call on [PHONE NUMBER] or send a message to [CO-WORKER EMAIL].
For immediate assistance, please contact me on my cell phone at 0912345678 or [email protected].
While I won’t be quite as far as the North Pole, I will still be completely disconnected from my inbox until my return. So, if you require immediate assistance, please send your email to [contact name] at [contact email].
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Education Details: Vacation Out-of-Office Message Examples. Our brains love surprises.What’s more, research has shown that small surprises that feel like they were “just for you” can spawn some incredibly strong goodwill from the receiver.. Next time you go on vacation, try surprising your customers with an out-of-office message that breaks the mold. out of the office for the day
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