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The OOO definitely has those two pieces. But it could be 1 of 4 people who handle things when I’m out (depending on what it is) and they may not know at all that the requestor had reached out to me first / forget to cc me. So, I’d see this as me adding to my OOO “if you contact person X, please keep me cc’ed on the message you send to person x”?
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One of my favorite OOO messages I ever received was from a customer who was a barrister or soliciter (not sure the right term for an English lawyer). It said he would be unavailable because he is “on trial.”
“Thank you for the message. I am currently out of the office and will not be back until [date]. I shall reply to your message as I return. Should you require any immediate assistance, feel free to contact [person] at [phone number] in my absence. Have a wonderful holiday season.”
Out of the Office but Reachable Message. Not every vacation you take is going to leave you completely unreachable. For those days when you’re out of the office but are still checking and responding to email or phone calls, make sure your message explicitly states that people will still be able to reach you, and how
A great out of office message can improve your business relationships, boost appointments and keep everything in check while you’re resting. The only trick is knowing how to write it. So what’s an out of office message and why do I need one? How to improve your out of office message Tip #1: Cover the essentials Tip #2: Redirect clients to your colleagues Tip #3: Be personal Tip #4: Promote your content Tip #5: Go for something light-hearted Tip #6: Know your limits Tip #7: Keep it spartan Conclusions
Honestly, I like when people do this. I think it’s straightforward and it makes it clear that I still am in ownership of the problem (as opposed to wondering whether the other person has/will see it and what their timeline is).
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I should note that our voicemail system has a pretty straightforward feature to put an end date on an out-of-office voicemail message. I am baffled why this person does not use the feature.
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I get really annoyed at people that don’t have put up OOO messages and I am left wondering if they are out or just ignoring me. I collaborated with a woman who was out frequently but never put an OOO. She also got very prickly if she felt you were going around her. So anytime we didn’t get a response from her, we had to go through this guessing game of “do we wait, do we talk to someone else, how important is our request.” I was glad when she moved on.
I just want short and sweet. Mine says, “I will be out of the office until X Date. If you need assistance before then, please contact my department at [email protected] or (000)000-0000. I will reply to messages when I return.”
Thanks for your message. I am out of the office today and have limited access to email. If you need immediate assistance, please contact [Name] at [phone number], or you can try me on my cell phone at [phone number].
But what should you do to keep the message informative, engaged and maybe a little festive?
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