Yep. I work with people all over the US so I have no idea who is at home or actually in the office.
Both your customers and your employees need to know how long your business will be shut down for the holidays. Provide notice well in advance. Depending on the types of services you offer, you may need to start notifying customers as early as a month out. It would be best if you were to provide these important notifications at least two weeks before the holiday shutdown. Employees should also be reminded regularly that the company will not be open during those important days.
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It’s really only meant as a courtesy but if your culture is different I can see where it’s eye-roll y.
“some things are MORE important than work” definitely comes off as aggressive to me. “How DARE you email me when I’m doing something MORE IMPORTANT, and for that matter why aren’t YOU spending time with YOUR family?!”
“Hi, Thank you for contacting me. I’m currently out of the office for a conference and will not be available until [date]. I’ll get back to you as soon as possible.”
1) I am currently out at a job interview and will reply to you if I fail to get the position.
I am annoyed when people send a “fergus ooo” outlook invite! Maybe that’s the (annoying imo) style for your team Fergus, but our nearest common ancestor is 3 or 4 people up, you’re not that important and I don’t care!
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Of course I’ll still be glad to hear from you – try me at this email: [insert email].
End your out-of-office response with a way your callers and emailers can stay connected on social media, if you use it for work. This is especially helpful if you keep active social media accounts (like Facebook or Snapchat) and expect calls from leads who may need some nurturing.
Then wish them happy holidays, for example: I wish you and your family the very best this holiday season. I hope you have a wonderful time this Christmas. I wish you a Happy Christmas and a bright New Year. Peace and joy to you and your family this holiday season. I hope you have a nice and warm holiday season! I'm truly grateful to have a friend like you! Thinking of you with lots of love! I hope you enjoy a wonderful Christmas! How do I send a holiday email to a client?
I’ll be back on [DAY OF WEEK], [DATE]. No explanations, no apologies, no promises to respond, no redirects to other colleagues. It works.
Hi, I am out of the office for my annual year-end vacation and will not be able to check my mail until after the New Year. Have a Happy New Year!
We were playing a family game once everyone was vaccinated, and a thing came up about “people who reply to a text message with a phone call” and my daughter and niece turned and glared at me…
The season of good cheer is upon us and you can feel the anticipation in the air. Most of us will be taking at least some vacation, and we all want to get the most out of our time away. So before you re-post your standard out-of-office reply, stop and ask yourself: will the way you’ve written the message really help you do just that?
Yes, qualifiers can be helpful. Limited vs no email access, out of the office versus working off site, regular out of the office versus extended leave, etc.
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