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As long as you’ve covered the basics—dates of your absence and who to contact in your absence—you should be good to go.

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There is no one right day (or way!) to send a letter to a customer. However, holidays and special occasions can be a great opportunity for your business to reach out. Holiday letters are an excellent way to keep customers up-to-date, send out promotions, and show customers you care.
I work at an animal shelter and I have included a picture of an adoptable pet when I’m on vacation – I don’t know if that comes across as annoying or not, what do you think? Basically, it’s “I’m out until X and I’ll return your message when I get back. In the meantime, take a look at Fluffiekins here (picture, link to bio). Will she be adopted before I return?” .

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4. You snooze, you lose! The [holiday name] sale will end soon. Even though holiday sales last for quite long, some of us still have trouble finding something special for themselves or their loved ones.
In Outlook Mail, you can set an auto-reply or "vacation message" on your account. This will automatically send a message back to anyone who emails you to let them know that you are on vacation, out of the office, or otherwise unable to respond.

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One common challenge faced by customers is auto reply email or text messages lack a specification about the estimated wait time to get answers for their queries.

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It's a tip that Kate Leaver, Australian author of the newly published book The Friendship Cure: A Manifesto for Reconnecting in the Modern World, has long championed. “I usually just describe the most delicious thing I'll be eating while I'm away. I've been told it makes people very jealous, in a happy-for-me sort of way,” she says. A typical auto-response from her reads: “OOO: Busy eating my body weight in gelato. Gleefully, wifi isn’t great on windswept Italian beaches so I will likely not see your email for days.”

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My voicemail is set up to forward to my email. I did this years ago, way before the Late Unpleasantness. And it’s perfect for working remotely. (I have trained my students to use email. My colleagues hate voicemail too, so we use email and gchat. Or walk down the hall when we’re live and in person)

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    That advice Reynolds jokily shared in fact goes directly against a recent article in the Harvard Business Review. Short, sure, and sweet, why not? But ruling out the personal and the emotional? Think again, because those are the very ingredients that can help your correspondents feel more connected to you. Colour your OOO with a dash of personal information – how about saying where you’re off to and why – and you’ve a ready-made conversation starter for the next time your paths cross.

    These sorts of cyberattacks are more common than most might think and make up a large part of the cybercrime industry. According to the FBI, American companies have lost $12 billion to BEC attacks. The good news is there are ways to protect yourself and your company.
    In a role where I got many OoO replies, I actually loved this. (And wrote back in said language. And got a reply!)

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    If you think someone else at First Round Capital might be able to help you, feel free to email my assistant, Fiona ([email protected]) and she’ll try to point you in the right direction.

    Our Public Service Announcement: Each year, Americans leave 700 million DAYS of paid time off on the table. Stop and think about how many great out of office reply opportunities are missed because of this!
    I do feel like the person who wrote it may have some issues in their organization with, oh let’s call it fire fighting. People who don’t necessarily think through the process of who would be most effective at dealing with the problem at hand. This reads like the message of someone who is used to getting everything dumped in their email and this OOO is an attempt to manage expectations and distribute issues to the people most able to quickly and effectively deal with a range of problems

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    Yep. I work with people all over the US so I have no idea who is at home or actually in the office.

    Hello, Happy holidays! Thank you for your email; we are currently closed for the Easter holidays. It won’t be possible to respond to our email as I have limited access to the internet. But once I am back I will respond as quickly as usual. Kind Regards,
    Before read your article i didn’t know about that but now after reading your article i will follow this definately. This article is very useful to us. Thanks and keep sharing.

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    Brad, You can manually turn on DND to activate Auto Reply, explained in the article.

    Get everything you need to engage with customers automatically. Sign up for a free trial today and get 14 days of access to all of our features.
    I feel like this is the only reason to do this, otherwise its just a big piss off.

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Navigate to mail.google.comClick the gear icon in the upper right-hand corner below your account name:Click Settings:Scroll to the bottom of the page to the Vacation Responder blockTurn your Vacation Responder on:Set active dates for the Vacation Responder:

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The question last week about “thanks in advance” had me wondering about your thoughts on this person’s manager’s out-of-office reply in this video. I found it to be super condescending and way too much. What do you think? Would be interested in readers’ out-of-office messages.

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Please note on [date], is [holiday name]. Our stores will be closed all day and will open at [time] on [date]. Have a wonderful holiday!

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