There is no one right day (or way!) to send a letter to a customer. However, holidays and special occasions can be a great opportunity for your business to reach out. Holiday letters are an excellent way to keep customers up-to-date, send out promotions, and show customers you care.
I work at an animal shelter and I have included a picture of an adoptable pet when I’m on vacation – I don’t know if that comes across as annoying or not, what do you think? Basically, it’s “I’m out until X and I’ll return your message when I get back. In the meantime, take a look at Fluffiekins here (picture, link to bio). Will she be adopted before I return?”
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4. You snooze, you lose! The [holiday name] sale will end soon. Even though holiday sales last for quite long, some of us still have trouble finding something special for themselves or their loved ones.
In Outlook Mail, you can set an auto-reply or "vacation message" on your account. This will automatically send a message back to anyone who emails you to let them know that you are on vacation, out of the office, or otherwise unable to respond.
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One common challenge faced by customers is auto reply email or text messages lack a specification about the estimated wait time to get answers for their queries.
These sorts of cyberattacks are more common than most might think and make up a large part of the cybercrime industry. According to the FBI, American companies have lost $12 billion to BEC attacks. The good news is there are ways to protect yourself and your company.
In a role where I got many OoO replies, I actually loved this. (And wrote back in said language. And got a reply!)
Our Public Service Announcement: Each year, Americans leave 700 million DAYS of paid time off on the table. Stop and think about how many great out of office reply opportunities are missed because of this!
I do feel like the person who wrote it may have some issues in their organization with, oh let’s call it fire fighting. People who don’t necessarily think through the process of who would be most effective at dealing with the problem at hand. This reads like the message of someone who is used to getting everything dumped in their email and this OOO is an attempt to manage expectations and distribute issues to the people most able to quickly and effectively deal with a range of problems
Hello, Happy holidays! Thank you for your email; we are currently closed for the Easter holidays. It won’t be possible to respond to our email as I have limited access to the internet. But once I am back I will respond as quickly as usual. Kind Regards,
Before read your article i didn’t know about that but now after reading your article i will follow this definately. This article is very useful to us. Thanks and keep sharing.
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I feel like this is the only reason to do this, otherwise its just a big piss off.
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Navigate to mail.google.comClick the gear icon in the upper right-hand corner below your account name:Click Settings:Scroll to the bottom of the page to the Vacation Responder blockTurn your Vacation Responder on:Set active dates for the Vacation Responder:
The question last week about “thanks in advance” had me wondering about your thoughts on this person’s manager’s out-of-office reply in this video. I found it to be super condescending and way too much. What do you think? Would be interested in readers’ out-of-office messages.