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Written by Braden Becker @BradenBecker

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Automatic replies help to stay connected to customers even if the particular channel is not available at that moment. When you are out of the office or busy, it is extremely helpful to provide personalized messages as it gives satisfaction and positive brand experience.
My pet peeve is OOOs for the afternoon/an appointment when the person who set it up is NOT good at responding to emails in a timely fashion. If someone usually requires multiple reminders and follow up emails for me to get a reply to an email after 2 weeks, I don’t really need a notification that their responses will be delayed an hour until they get back from the doctor. It makes me think “who are you responding to that quickly, and why can’t you reply to me that fast??” .

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That doesn’t sound odd to me at all, depending on the company. I used to send a staff-wide note because they needed to know I would be out and they could plan accordingly if they needed anything. At my current company I wouldn’t do this, but that’s because it’s massive and I only directly work with a small team.
Website: https://news.mit.edu/2013/away-for-the-holidays-before-you-go-set-your-email-and-mitvoip-phone-auto-replies

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The problem was that this had to be done on deadline and people wanted me to do other things for them that weren’t time sensitive. So I put up an internal-only out of office that basically said “hey sorry I’m working on project X and we have a tight deadline. If this isn’t urgent I’ll get back to you next week. If it is urgent, let me know!”
3.) Bienvenue chez l’AG de John Doe. Nos bureaux à Berlin sont maintenant fermés pour les vacances. Vous pouvez nous contacter pendant les heures de travail du Lundi ou vendredi de 9h à midi et de 13h à 18h. Pour des demandes, vous pouvez aussi nous envoyer un email sur [email protected]. Merci beaucoup. Nous vous souhaitons une bonne journée – votre AG de John Doe.

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An automatic response should include the date when you left, a reason (vacation, sick leave, a conference, etc) and, if possible, the date when you plan to come back. Thank your client for their email, promise to get back to it as soon as possible and apologize for the inconvenience. Also, it should be obvious that you’re out of office from the first sentence.

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    It all boils down to honestly assessing your situation, deciding what degree of contact is appropriate, and then stating your intention clearly and succinctly.

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    While this sounds kind of onerous, I don’t think it’s actually a bad idea to say “I don’t have this info but I’ll get back to you when I find out” if it’s going to take a while.

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    Want to offer these fun out of office mad libs to your clients? You're in luck! We created customizable form templates of these mad libs for you to copy - for FREE! Check out our Free Travel Agent Forms article for how to get them through JotForm and for more free travel agent forms!
    Giving the option to contact an email address containing "interruptyourvacation" provides two things — 1) A dose of humor, and 2) discouragement from actually doing what the name suggests. Plus, he prefaces it with a request for empathy, by explaining that he promised quality time to his family.

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    7.) Welcome to the law office John Doe. Sorry, we're currently unable to answer your call personally, as you call during our annual holidays. Feel free to send us an email to [email protected] - We will contact as soon as possible at our return. In urgent cases, please contact our office representative. These can be found on our website www.lawoffice-johndoe.de. Many thanks for your call - Good bye.

    Thanks for your email. I will be away from the office until September 13th and will respond as soon as I can.
    The kicker was when she left we teased apart all of what she had been doing and it amounted to about 10 hours a week worth of work (and she was putting in OT constantly lol)

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    Your ooo also serves to let people know when they can expect you to reply yourself. If that’s not a concern, then I guess you don’t need one.

    Finally, if you’re doing something incredible for the holiday break, you may as well let people know about it. Heading skiing for a few weeks, or going on a cruise? Put it in your out of office! It’s not like your emailers can do anything about it.
    First, and most importantly, let the people trying to get in touch with you know when you’ll be gone and when you’ll be returning. There’s one more date to add — when they can expect for you to return their message.

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Auto-attendants with a customized holiday greeting can be a festive way to mark the occasion. If you have a retail business, create a holiday greeting to inform customers of any limited-time sales you are offering. If your office is closed for the holiday, be sure you state this in your message.

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We had to do this at my prior position so that agents knew that we were in the office that specific day. Now i dont even use my phone as most internal people call me on Teams.

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A. Facilities and maintenance operations will be very limited on Main Campus during winter break. Therefore, if there is a reason why your work area must remain heated, maintain a certain level of humidity, etc., be sure your department leadership has made arrangements with Facilities ([email protected]) well in advance of winter break so these needs can be met.

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On the other hand, there may be times where you’re so embedded in a project that you truly need to stay connected while you’re out. If that’s the case, say so clearly with a message like this: “I’m away but will be checking messages regularly, so don’t hesitate to contact me directly at any time.” Saying anything less than this may cause people to try to respect your time away and work around you, which in this case could create problems.

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