My trick though is to leave the out of office on for the first day after I return so folks know to expect delays while I get caught up/triage my inbox. Works for my company.
The incensed people also tended to be the type to submit things at the very last minute or want an immediate answer that could’ve been solved via google.
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I set my OoO for individual public holidays, because I know they’re not global, and I get emails from lots of different countries.
In the normal times, my friends and I used to do “Crawl 4 Cancer” which is a bar crawl (aka debauchery day) where all proceeds go to cancer research. It’s great! But…yEEah, we’re not crawling FOR cancer…we’re very much against it! We laugh about it every year and the jokes never get old.
To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
Having someone who can fill in for you while you’re away is critical, says Misner. “If you don’t have an assistant, have a coworker back you up,” he says. “It’s an effective technique if you support one another.”
As owner of Aviation Gin, my mission is to never speak to you like some out of touch Hollywood A-hole. My job is to remain accountable. Down to earth. Hard working.
They weren’t saying that’s the entirety of their message, just that that’s the phrase they’re using instead of ‘out of office’
Thank them for their email. Even though you're not actually responding to the email, you still need to mind your Ps and Qs. After your greeting, add "Thanks for your email."
I am on annual leave until dd/mm/yyyy. I will allow each sender one email and if you send me multiple emails, I will randomly delete your emails until there is only one remaining. Choose wisely. Please note that you have already sent me one email.
I’m with you, honestly! When the end was “she’s So great” and not “she’s so [sime negative adjective]” I was actually surprised. I thought it was annoying and condescending and all around extra. But I guess I see why some people (including the ooo boss) would think it’s funny.
I wish I could block my voicemail. I would so get fired if I had a message like this and was caught, though.
This is true! The nuclear option also helps the recently returned vacationer understand what is a priority and what isn’t. But, as boyd wrote, “if you just turn off your email with no warning, you're bound to piss off your friends, family, colleagues, and clients.” The blog post offers some helpful steps to make a clean break feasible — they include communicating with colleagues about the sabbatical long in advance, managing expectations of those who rely on you, creating a backdoor for true emergencies, and then, right before going away, reminding everyone about the sabbatical once again.
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COMPLETELY agree. Every time I see an OOO for a two-hour doctor’s appointment I have to fight the urge to reply with “How much are you paid?” because I know there is no scenario in which I would have to explain myself if I don’t answer an email for a few hours and if you are that important you better make a LOT more than I do.
I’ll be at a work off-site and will have limited availability by phone and email until ___, please contact ___ for immediate needs about ____ otherwise I will respond as soon as possible”
Please note that [date], is [holiday name]. The store will be closed all day and will open again at [time] on [date]. We hope you will enjoy the holiday with your family and friends. For those of you who plan to go skiing, please come back safely.