But perhaps we have it all wrong, and are simply enslaving ourselves further to technology by toiling over OOOs that are personality-packed, marketing-friendly perfection. Maybe we need to be altogether more standoffish if we want to make our OOOs really work for us? NYU Professor Meredith Broussard, who’s the author of Artificial Unintelligence: How Computers Misunderstand the World, takes the inspiration for her OOO from US writer, poet and children’s author E.B. White, who once turned down an invitation from President Eisenhower with the words “I must decline, for secret reasons”. Accordingly, Broussard’s OOO reads simply: “I am out of the office, for secret reasons.”
When the holidays roll around, many companies decide to hold holiday parties to celebrate with employees. However, announcing such a party requires releasing pertinent information, such as when, where, and additional details, such as dress code and expected activities. Doing so helps employees understand the event and manage their expectations.
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I am not able to set OOO messages at all. Most of the people who are contacting me do so through custom aliases that then come to our team, who each handles specifics. Even if I’m out someone else is available, but I can’t know who is supposed to handle that specific email to be able to redirect without naming everyone, and then confusing things more when Client A gets the same reply as Client B but one needs to go to teammate C and the other to teammates D & E. Then to make just that bit more complicated, there are the clients who think that going around the system to email the teammates directly at our personal email addresses is better but pitch a hissy when we’re OOO but they didn’t get a notice? I just set rules to forward those.
Others like to take the opportunity to inject a little personality and make the reader smile, like our very own Rachael’s summertime out-of-office:
Give them the dates. Don't leave your sender guessing. Let them know when you'll be out and the date you'll be back in the office — not when you're returning home.
The one from “Central Intelligence” with the Rock that I love is is (paraphrasing) :
For many roles, of course, the sort of OoO described wouldn’t work. But there are a lot of roles where people would survive just fine letting their requests sit for an extra week before forwarding again. And especially at smaller companies where there they might be pressed for coverage when people are out, I think it’s great to normalise that a job is basically ‘off-line’ for a week or two so that the employee can rest and recharge.
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“No! I'm adamant that when you're out of the office and away from work, you should be out of the office,” Sullivan says. “We all need time to rest and recover, and to be human beings instead of workers. Anything that needs to be handled at work can be done by someone else, or can wait until your return.”
Don’t you wish you were here? I’m snorkeling, deep sea fishing, and doing all the touristy stuff for the entire week starting Monday, November 12th. I won’t be responding to calls or emails until I return on Monday, November 19th.
I just say “following my return to the office” because saying “as soon as possible” isn’t actually when I’m going to respond — I may have other priorities when I get back that take precedence over responding to a week old email that wasn’t important enough for them to contact my backup. That said, it doesn’t bother me when other people do it!
If a customer is new to your text program, be sure to send them an automated welcome message upon opt-in! Welcome to Barracuda Resorts VIP club! My name is Joy, your personal concierge. If you need anything during your stay please let me know!
Since holidays occur throughout the year, there is no one ideal time to send a message. For the winter holidays, we recommending sending your well wishes early in December. In general, if you can send your message before people get busy with the holiday, then it will have a larger impact.
Being left out is an emotional drama that unfolds in three acts: discovery, distress, and, if you can get there, detachment. These psychological rhythms prevail whether you are reeling from the whispers of a group of girls at recess or excluded from a bridge game in your assisted-living home.
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I had a coworker for the first 6 months or so of the pandemic set an out of office status on Teams that he was working from home and could be contacted at x number. Dude. We’re all working from home, and those stupid status messages are distracting!