With technological advancements, you always have access to your work and contacts, making it difficult to be offline even when you are not physically present in the office. However, it sometimes becomes a necessity to step away and treat yourself to a vacation.
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It is important to understand that your auto-response message can go to anybody, even your top management people. Try to avoid any embarrassment by taking the time to proofread the message.
I am currently out of the office and will not have access to email. Please contact Elena Prince at [email protected] in my absence.
Honestly, I like when people do this. I think it’s straightforward and it makes it clear that I still am in ownership of the problem (as opposed to wondering whether the other person has/will see it and what their timeline is).
The message will be automatically triggered in response to any incoming text received while the away message is turned on. Like this:
I’ll be back in front of my computer on [date] and will respond to your message at that time. If you need immediate assistance, please send an email to [contact name] at [contact email] so that the other elves in this workshop can help you out.
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Out of town? Your callers should know. Let them know with the following vacation voicemail greetings.
And just like that, you covered the essentials. You don’t always need to have a Shakespeare-like auto-responder. If you, however, prefer a little creativity, continue reading- it gets more interesting.
About the “overshares”: You linked to a previous column that mentioned this point, “Sometimes the over-sharing of plans can even come across as suspect — similar to how when someone’s calling in sick with genuine illness, they usually just say, ‘I’m going to be out sick,’ but fakers will generally give you a long list of overly specific symptoms, like they feel they have to convince you.”
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Again, this will depend HUGELY on what sort of role it is (an external-facing vendor, for example, should probably not use something like this). But for many internal requests, it is not power-tripping to ask someone to either redirect their email or wait until a later date to send it.
I do that for most cases. Occasionally I’ll change it to “I’m out of the country and will not have phone or email access.”
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The problem with that is people just don’t look at your signature. Whereas they are reasonably likely to notice the OOO message in the email subject header.
That’s my practice, too, though I only use it for times I’ll be out for a day or more. Some of the work I do and support can be very time sensitive and it’s really the most efficient use of *everyone’s* time if I spend two minutes before I leave setting up OOO so that they are quickly directed to the right person instead of having to go check my calendar, see I’m out for a week, try to remember who it is that’s my backup, etc.