Here is a good example of setting a queue message when all your support agents are busy.
Seconded, with one exception: I got one once from a distant coworker which said “I have broken my arm in a kitten-related fall and will be out for (…)”. Everyone else uses boilerplate language so that one definitely stood out, but I thought it was the right level of mildly amusing.
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Oh hey, It’s Christmas, what are you doing emailing me? I’m extremely busy watching Home Alone, Die Hard, and the Teenage Mutant Ninja Turtle Christmas Special on repeat until the new year. I might stop for food and toilet breaks, I also might now. Regardless of my general health and hygiene over the silly season, I’ll be back in office on January nd. Catch ya then, don’t forget to buy a pepperoni pizza for Splinter.
The following phrases will be very useful when you’re preparing your out-of-office message template. To say you will be absent I will be out of the office. I am not in the office. I am (currently) out of the office. I will be away from X to Y. To redirect the message Should the matter be important… If you require immediate assistance… For urgent queries… If you have an immediate need… …please email X. …please contact X. …please write to/call X.
I usually go with “Hickory, dickory, dock, I’m off the clock. When the clock strikes Tuesday, I’ll be back.”
I would be SUPER annoyed to get this! I agree it seems condescending and it’s just too long.
One nice compromise I’ve seen is that some people add upcoming PTO to their email signature for a week or two beforehand. That way the people you’re working with right then get a heads up without needing to spam everyone with the information.
Education Details: The following listing of out of office email messages serve as perfect examples to the type of message you can create. I will be away from [date] until [date]. For urgent matters, you can contact [name]. I will be out of the office from [date] until [date]. If …
Thank you for your message, which has been added to a queuing system. You are currently in 352nd place and can expect to receive a reply in approximately 19 weeks.
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When you’re away from the office, it’s important that people know where they can reach you. This is especially true for those who work with you on a regular basis. If you have an email address or phone number listed as “out of office,” then everyone knows how and when to contact you. But what should go into this note?
Every customer interaction is important to showcase your brand personality, and auto-reply messages are no exclusion. That’s why you must make the right use of every opportunity and convert it into a good experience. Automated reply messages help you provide a great customer experience and also sets the right expectation.
And a darn good one... we hire brilliant people, provide extensive training, and develop one of a kind experiences.
To set automatic out of office replies on the Microsoft Outlook desktop app, go to File > Automatic Replies > Send automatic replies.
Every November without fail, when I take a week off for deer season, I start my OOO with “GONE HUNTIN’!”
Website: https://www.eou.edu/coronavirus/2020/03/24/march-24-2020-voicemail-and-phone-instructions-when-working-from-home/
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