When crafting an out-of-office reply, keep in mind that you must provide sufficient detail so that recipients understand exactly when you’ll not be able to respond.
If you’re taking a sick leave, make them emphasize by describing how annoying your cold is. If you’re going on an adventure, tell your clients a little bit — just a little bit, don’t be bragging too much — about how excited you are to experience it. This will help build trust with your clients.
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IDK, I try to change my OOO if I’m out for a day. It might not be completely necessary, but I’d rather inform people, and it doesn’t happen often enough to be annoying for me.
I get why that would bug the hell out of you. But on the flip side, having worked with a lot of European colleagues who do this, it’s not that they’ll have to 8 hours of work on vacation, it’s that they won’t be working at all. So if your bit isn’t done by X date, then their bit won’t get done until they return. That’s just the culture there.
I have gotten weird pushback on this that people are offended that I would say I am out for religious observance, as if it somehow implies that my reason for being out of the office is more important (or inviolable) than theirs. I don’t even know what to do with that.
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Set a minimum delay for auto-responses. For example, if you set a minimum delay of 1, the eDesk will send the OOO template 1 minute after receiving the customer’s message. If you don’t set a minimum delay, eDesk will auto-respond immediately upon receipt of a message.
My grandboss used to put in his OOO: ‘I’m out of the office. If you need x or y, contact Andy or Jane. They know stuff.
That’s what I always reasoned… better to annoy with too much information that saves hassle on the backend then be brief upfront and sentence people to OoO purgatory.
Try something like, "For immediate assistance, please contact Boss Name at [email protected]."
If there is an emergency, please email [email protected] and someone will contact you as soon as possible.
I can see how they would annoy given her character at work though. There is something especially cruel about advocating for your boundaries while disrespecting other peoples.
16. "Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven't reached the Sorting Hat — it's the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I'll return your call as soon as possible."
The start of the holiday season does not mean letting your inbox enjoy the same degree of leisure and festivities as you do. Despite being busy with all the buzz and planning, you can hardly lock your business’ door before taking care of what happens with your inbox.
The ability to schedule your OOO replies was literally the best feature ever to come to Outlook, and it took way too long.
Well, on the one hand, it’s rude, on the other hand, odds are at least fairly high that the person ended up having to reach out to someone else to get it done. Or that it’ll take the person another week or two just to find their problem in a thousand emails that came in while they were on vacation.
Yup. That’s almost verbatim what I do. It’s the standard around here and now I’m grateful for that!