Braden also recommends using HubSpot's out-of-office email generator to create your OOO message.
Please note that I will be completely disconnected from email and will not be checking messages until I return. So, if you need urgent assistance, please send an email to [Contact Name] at [contact email].
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I say “I am out of the office without access to email” to avoid the expectation that I’ll check on vacation. With a contact for anything urgent given.
I was always a little bit skittish about OOO’s in the pre-smartphone days. I don’t like the idea of announcing to the world that my house is going to be unoccupied all week.
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Finally, if you’re doing something incredible for the holiday break, you may as well let people know about it. Heading skiing for a few weeks, or going on a cruise? Put it in your out of office! It’s not like your emailers can do anything about it.
I ALWAYS forget to leave a voicemail response with the same info above! Don't be like me.
A literary agent I follow told the story of a long argument her autoreply had with a would-be author. She’d set up the outbound email while out of town and apparently an author who queried her with his book took offense to it. He replied back in frustration that he didn’t get a personal response. Her autoreply sent back another automated message, which he then in increasing anger kept responding to.
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Notice of Office Closure for Holiday for Whole Day/ Early Closing It is always advisable that the notice of any holiday, when the office will remain closed, should be given well in advance - so that no employee is put to inconvenience of coming to the office on a day when it is closed.
Unfortunately I didn’t save it, but I once received of office reply that included a synopsis of the “comedic novel” they were working on during their time off.
You can also schedule your auto replies ahead to send at a specific time for a set it and forget it solution.
I do that for most cases. Occasionally I’ll change it to “I’m out of the country and will not have phone or email access.”
Out-of-office messages are critical to keeping things moving smoothly during times when employees are absent. They also serve as reminders to others of what day you won’t be available.
After I tweeted this example, dozens of people sent me examples of OOO messages they’d set or particularly good examples they’d seen in the wild. One example from a boss (via a TikTok) who offers emailers a decision tree of sorts. “Option 1.) Wait it out. Ask yourself, ‘is this urgent and important?’ If not, take a beat…you and I will be better off with this expectation set now,” the email begins. This one stands out because it’s extremely detailed, manages expectations and also offers who to contact in different situations. It models good behavior of taking time off, but also gives the original sender a variety of option. Most importantly, the responder forces the original sender to assess whether this is actually an urgent request.
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Read our guide to setting up email on a Mac, iPhone and iPad here. Plus how to send email attachments in Mail on iPhone.