If you’re anything like I am, you probably fall into team two. That doesn’t leave a lot of time to get creative. But if you plan ahead, you might be able to craft some hilarity.
According to American Express, “Six in ten customers feel that companies meet their service expectations”. Customers look for faster resolution and rely on the expectations that businesses set with queue time for evaluating their service quality.
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Uh… until when? Who should I contact in the meantime? Also, at the time of my emailing this person it was March, so I had to assume that OOO was from last year?! I finally learned that the person had left to another job. So many questions.
I think important context here is that no matter what the details added were, it always had this aggressive tone of “I’m taking a break and breaks are IMPORTANT”. Which I agree with, but it felt like it was almost aggressive/accusatory, and more importantly: this person was without a doubt the meanest, cruelest, least understanding and empathetic person I’ve ever worked with who ran her staff into the ground with urgent demands and expectations.
i’m just waiting for the inevitable “Believe it or not, ___ isn’t at work. where could i beeee?” a la Seinfeld
Think about a soon-to-be-ex-colleague that really could do with some extra enquiries forwarded their way (call it 'paying it forward').
Luckily for you, my colleague *Name* generously offered to cover for me. You can reach him/her at *email*.
Q. Are there any departments or clinics on the Health Science Campus that will be closed during winter break?
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You crossed everything off your to-do list and cleared out your inbox. There’s one last thing for you to do: Write and activate the out-of-office message on your email.
Mike Vardy is a writer, speaker, productivity strategist, and founder of Productivityist. He is the author of The Front Nine: How to Start the Year You Want Anytime You Want, The Productivityist Playbook, and TimeCrafting: A Better Way to Get the Right Things Done, coming soon from Mango Publishing.
I’ve never had a funny / pithy OOO. Clearly I’m missing out! It’s literally, “Hi, I’m OOO from x to x, and will be returning x. Please contact Fergus if you need immediate assistance.” Maybe I should live a little!
The attendant menu for your main contact number may be the first form of contact that a customer has with your business. Make sure your greeting is clearly articulated. Provide an option to speak with an operator if the caller has a question that is not addressed by the menu options.
Website: https://futureofworking.com/11-office-closed-due-to-inclement-weather-messages/
They weren’t saying that’s the entirety of their message, just that that’s the phrase they’re using instead of ‘out of office’
If the person keeps you on the message thread in which they then contact someone else (ideally, the person you stated in your out of office message as the one who’s handling urgent issues in your absence), you are literally kept in the loop and can see for yourself that all was handled when you get back. Of course, this works even better if you check the most recent items in your inbox first when you get back.
Write a short, direct subject line.State your purpose for writing.Include the dates you're requesting.Consider mentioning why you're taking time off.Discuss how you're preparing for time off.Remain available for questions.