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Dear Customer, Thank you for your email Inquiry, Our office closed is closed celebrating [HOLIDAY]. We will not be able to respond to your email until [date]. Apologize for the delay. We wish you a wonderful holiday season. Best regards.
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Give complete details of the person they can contact if there is an urgency. If you are in charge of multiple departments, you can add more people along with their expertise area so that customers know who they should reach.
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I am the LW! It’s interesting, having Alison type out the OOO reply comes across less condescending than how it did in video. I’m sure it works for their office but it also says a lot, potentially, about their culture that she’d need to write something out like that in the first place! Usually “I’m OOO from X to X, please contact X for (reason)” should suffice.
Josh Kopelman’s vacation email is a classic example of taking a blunt approach at OOO messages.
I will be away from (Date) until (Return Date). For urgent matters, you can contact (Contact Person).
Hey there! I’m on holiday right now. I’ll try to reply to your message ASAP. Talk to you later!
I will be out of the office from Nov 3rd to Nov 10th with no access to my emails.
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Thank you for your email. Your message is important to me and I will respond as soon as possible. Thank you!
Unfortunately, I can’t answer your email (even though my office is three feet away). I’ll get back to you once I’m back from my long-awaited trip to the fridge. Bought tickets on TripAdvisor and everything.
Each time McClure makes an appearance in these out-of-office messages, he "speaks" on behalf of my colleague and alludes to the previous auto-responses in which he starred. It's a mild form of self-deprecating humor — as if to say, "I know, I'm out of the office again" — made only funnier by the made-up teaser title included in the last line.
We are closed today for the [public holiday name]. Our office will re-open tomorrow at am.
Vacation Tracker helped me book some days off, so you will not be able to reach me until *date*! I will be busy surfing the waves in Portugal/ climbing Kilimanjaro/ taking pictures on the Great Wall of China/ exploring wildlife in Tanzania.
When we were working from home (we’re mandated to be back in the office now), my voice mail message was something like “I check voice mail, but if you want a faster answer, please send me an email at [email protected]” And it’s amazing how much more to the point emails are than voice mails! Much less “Well, this is unusual (it’s not) and needs the whole backstory (it doesn’t)” and 15 minutes later getting to the actual question (“can I do this thing that a regulation clearly indicates I can’t do”)
Does this only work with contacts saved in my phone? I’m trying to get an auto response to prospective clients whom I don’t have saved in my phone.