This isn’t about an off-key OOO message, but one where a rogue OOO message drove our department insane for a day and a half.
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I guess it’s relatively minor, but I once emailed a local government official with a question about building permits (just as a citizen, not work-related) at about 10am on a Monday and got an out-of-office reply stating she’d be back “Monday” with no date. So I had no idea whether she was already back and hadn’t turned off the message yet, in which case, not urgent, I’ll wait, or was out for a week, in which case, I’d like to ask someone else. Not a big inconvenience, but it was so illogical not to give a date that it really drove me crazy
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Unfortunately I didn’t save it, but I once received of office reply that included a synopsis of the “comedic novel” they were working on during their time off.
There are a million reasons why people feel the need to sheepishly telegraph that they’ll be checking email while OOO: a toxic workplace culture; a set of bad managers who don’t model work/life balance or use manipulative tactics like saying, ‘feel free to take some time if you need it’; companies that are so focused on lean growth they don’t have anyone to pick up the slack when an employee opts to take time off. These days, merely having the confidence to step away from your job by taking the vacation time granted to you in the terms of your employment agreement is still a privilege in the American workforce.
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You’ll have options to set a “first day” and “last day,” or just “first day.” If you want things truly automated, picking a “last day” will trigger the autoresponder to automatically turn itself off the day after the selected date. Of course, in those instances when you’re unsure of your exact return date, it’s best to leave this open-ended. The “out of office” subject line is much less creative and scientific than say, a cold email subject line or a marketing email subject line. More often than not, they’re very plain and simple, like the following:
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I still will get urgent messages from coworkers with multiple follow-ups during my OOO period. Then an angry call or email when I return that the response time was too long. When I check with Jane about the status she says she was never contacted about the issue. I always push back “Why didn’t you contact Jane?” but I think a lot of people in my organization like to shift blame when they are behind on their deadlines. If it was really so urgent, why did you wait a week just to get an answer from me?
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An out of office message lets you keep people informed and tells them how to proceed in your absence. You can also select options for urgent matters within your out of office message.
Yeah, announcing you were going to delete emails unread and expecting the sender to resend when you return would NEVER fly in my office. I’d get executive complaints about that, especially if it went to a client or outside party – if a client can’t reach you, they will reach out to someone else who may not work at your organization and you lose business. I feel like this delete-it-all philosophy would only work for an entirely internal role where timelines are more relaxed, and even then, I feel it’s a bit unprofessional to foist your own catch-up work onto others, especially if they’ve been backfilling for you while you were OOO.
On the funnier side, my vacations tend to be trips to either see my favorite band in far flung places or going to conventions for my hobby, so for a while I added a checklist at the end of my OOO that said:
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So, take a lesson from @courtwhip, editor at PEDESTRIAN.TV, who wrote the above hilarious out-of-office email, fully stocked with mentions of the best movies from the 1990s. (By the way, "Splinter" is from Teenage Mutant Ninja Turtles, and as we all know, he loves pizza.)
Happy holidays, and thanks for your email! I’m taking a few days off to spend time with my family and friends so I won’t be answering emails as quickly as usual. (Source: Futureofworking.com) Trying not to laugh at my [relative’s] corny jokes Attempting to explain my career to my [relative] for the 800th time Getting buzzed on too many mugs of eggnog (hey, can you blame me?)
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Like email, business text messaging is a platform that’s always on. But that doesn’t mean you have to be. So sit back, relax, and let the leads begin to manage themselves!
Note: The following steps are for users with a Microsoft Exchange account. If you don’t see the words, “Connected to: Microsoft Exchange” at the bottom of your Outlook window, check out our article on how to set up out of office in Outlook with an IMAP/POP3 account.
But the bottom line is, unplug as much as you possibly can. You’ll get more benefit from your time away and return relaxed, recharged and ready to take on the New Year with extra energy.
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I don’t do them for meetings. I do have one that I turn on every Tuesday afternoon since I don’t work Wednesdays. In our culture it’s not uncommon for people to check EMail when they’re off. I don’t do that so I need to let people know. I also put a status message up on Teams. I work with a team of 40 people and I can’t expect them all to remember when I’m there and when I’m not!
In the excitement of office parties and the long-awaited holiday break, don’t leave your office closure preparations till the last minute. Here is a holiday checklist you can share across your organisation to tick off the year and the office:
Optionally, set a date range for your automatic replies. This will turn off automatic replies at the date and time you enter for the end time. Otherwise, you'll need to turn off automatic replies manually.
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Hi and thank you for your message. I’ll be out of the office on [DATE]. Please contact my manager, [EMAIL] for assistance.
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(Aside: at my job, when you open a new browser window, a random picture of employee pets pops up. It changes every time. I could just refresh all day long.)
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While this sounds kind of onerous, I don’t think it’s actually a bad idea to say “I don’t have this info but I’ll get back to you when I find out” if it’s going to take a while.
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Each time McClure makes an appearance in these out-of-office messages, he “speaks” on behalf of my colleague and alludes to the previous auto-responses in which he starred. It’s a mild form of self-deprecating humor — as if to say, “I know, I’m out of the office again” — made only funnier by the made-up teaser title included in the last line.
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I suppose it’s better than a colleague of mine who’s out of office is always: “I am out of the office until XXX. Please email me if you need assistance.”
If you are a customer still in onboarding, please reach out to your Data Migration Specialist, Jane Smith, at [email protected] or 971-314-6323.
Also, avoid those huge signatures or advertising banners. Normally, your business email closing should be in this order: Best wishes, James Walton Editor-in-Chief Woculus Inc. 234-805-392-8068 ext. 12 [email protected] www.woculus.com. After your consideration, jump a line and write your full name followed by your contact details.
You crossed everything off your to-do list and cleared out your inbox. There’s one last thing for you to do: Write and activate the out-of-office message on your email.
Note: While you could test your out-of-office message, you can also see it’s working because Gmail conveniently overlays a yellow bar at the top of your inbox reminding you that your autoresponder is on, along with options to “End now” or adjust your settings.
“Ideally, an OOO should include the basics,” says work and wellbeing psychologist Kate Sullivan. “The dates you'll be gone, an approximate timeline for when someone can expect to hear back from you upon your return, and how any urgent requests will be handled in your absence.”
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“For the Symantec office, I send holiday wishes for the employees’ holiday out of office. I wish all the employees have lots of fun and adventure during the recreational holiday period. Have a happy holiday.”
Are you going on leave or vacation, or perhaps you are sick or traveling to remote areas or attending an event that would prevent you from responding to emails as fast as you normally do; this set of out-of-office email examples will guide you on how to create your own out-of-office email autoresponder:
Please contact (Contact Person with email and phone) if you need immediate assistance.
Top of the iceberg though. Oh, and she also works with external contacts, including prospective clients.
That’s what I always reasoned… better to annoy with too much information that saves hassle on the backend then be brief upfront and sentence people to OoO purgatory.
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I wish I’d copied it, but once a co-worker in sales had an out of office that was long and rambling and talked about how she and her family were “going to visit Mickey.” I didn’t know what to make of it, especially since it could go to prospective clients.
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I work with such a person. So instead of something like “I’m writing to ask if you would graciously consider serving on our committee”, she will send a message along the lines of: “I am graciously writing to ask you to serve on our committee.”
I’d probably say something like “I am unavailable until X date. Please contact [colleague] or [colleague] if you need assistance. Thanks!”
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I like funny OOO – but I am a bad offender regarding these and may slightly overshare. I recently had to be in and out for eye surgery and this was mine:
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IDK, I try to change my OOO if I’m out for a day. It might not be completely necessary, but I’d rather inform people, and it doesn’t happen often enough to be annoying for me.
Team building content expert. Jessica has a double major in English and Asian Studies, and experience working with teams across cultures; including 3+ years in Taiwan.
Once I got an auto reply from a stakeholder on a project that said something to the effect of “Thanks for contacting me. Due to the large volume of email I receive, I don’t read them all. If I haven’t responded within 3 business days, please try again.”
But your out-of-office message is as much for you as it is for the people receiving it, especially during the pandemic. “Boundaries have taken a big hit right now,” Ritter says. There’s a lot of pressure associated with missing something at work, and that stress has been heightened without the typical separation between office and home and with the added fear caused by an uncertain economy. An OOO message is a chance to set expectations, “to give yourself some breathing room and to ensure other people aren’t thinking negatively about you,” Ritter says, and it’s crucial for your mental health.
Imagine if you contacted a business for support and have not heard back from them for a few days. Isn’t it a frustrating situation? This is one of the common scenarios many customers face as businesses fail to understand problems by putting themselves in clients’ shoes.
She definitely had an excessive ego, and she was also a narcissist who loved to micromanage so it was a really toxic place under her. We used to love it when she went on vacation because the office was quiet, calm, and drama-free.
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There are some places where the culture absolutely embraces this type of…expression so it may be that it works just fine.
Live support will be unavailable during our closure. Emergency support requests should be submitted via our contact form or via Basecamp if your project is currently active. We wish all of our clients a very happy and safe 4th of July holiday. We look forward to working with you when we get back from a well deserved long weekend. See you next week!
While injecting a little humor into your vacation email message can sometimes be a good idea – depending on your company and contacts – avoid oversharing and keep it professional at all times.
I’m with you, honestly! When the end was “she’s So great” and not “she’s so [sime negative adjective]” I was actually surprised. I thought it was annoying and condescending and all around extra. But I guess I see why some people (including the ooo boss) would think it’s funny.
There are multiple ways to craft your out-of-office message, but there are a couple of standard best practices to follow that will ensure you don’t come back to angry or confused customers, coworkers, or vendors.
https://www.reddit.com/r/talesfromtechsupport/comments/420oan/companywide_email_30000_employees_autoresponders/
On the iPhone, you have the option to activate DND mode in different ways. The “Automatic Mode” and “When Connected to Car Bluetooth” will take care of while driving.
