Oh gosh. You’ve just reminded me that I was supposed to change my VM before every vacation or holiday at my old job. Something I completely forgot to do after the first year. Whoops!
I had a boss that required OOO messages anytime you left the office. A single sick day, leaving four hours early, coming in two hours late, etc. This at an org that didn’t require quick email responses, and at which people typically only put up OOOs for multiple days out.
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If your auto reply messages give customers the ‘what next’ picture it will make customers feel that you as a brand can visualize their problem by putting in their shoes.
That said, be careful with messages that are this curt. Make sure you're familiar enough with your audience — and your boss, for that matter — to know that this sort of out-of-office message will be met with a snicker, and not with annoyance.
2.) Welcome to John Doe. Due to our company holiday our service staff will be available again for you from Monday, the 4.7.2016. The shipping of the orders will start again on 01.11.2016. In the meantime you are welcome to send your request to our email [email protected] or through our contact form. Many Thanks!
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."
Website: http://www.effective-business-letters.com/Letter-Informing-about-Holiday-Closure.html
If you need any help, I'm sure that contacting anyone else in the company will also be a waste of time.
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Website: https://futureofworking.com/10-good-vacation-auto-reply-message-sample/
Hello ! Please note: (insert date) are company holidays for many of our employees. Because of this, there will likely be a delay in reply to your ticket, possibly until (insert return date) when most of our team returns. In the case where you do receive an initial reply from one of our employees, their subsequent replies may be delayed. We have received your email request and will process it soon. While we process your request, please make sure to check out our extensive list of documentation for WPForms by clicking on this link (Link). Thanks!
I think I started following that Tiktok account after this video and, if I recall correctly, the OOO writer is an SVP who is trying to reset a company culture that has very little work/life balance. I always liked it, but that background info made me love it that much more.
I am in London May 29th - June 4th, so email replies may be tardy due to the curvature of the earth and the sun… and you know… science and stuff.
Ann Handley is one of the renowned digital marketers who is also known for her sense of humor. In the below auto-response, she has sprinkled some clever creativity, personalization, and warmth instead of the two-line cold replies that we see almost everywhere. This can surely be an inspiration for anyone willing to catch the reader’s attention and make them smile even while away.
Very true, if the options came in reverse order (or maybe emergency first followed by not-urgent followed by urgent) that would be a little better.