Is your auto attendant clear and easy to understand? Here are 10 sample greeting scripts to make a good first impression on the phone.
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haha no offense taken. No one wanted to read (or even listen!) to all that. We only did it so she’d stop ruining our Mondays with epic 1-hour rants about what terrible people we are. And no, none of the projects we worked on were ever so critical or time-sensitive!
She’s been with our org for 32 years, haha. And our departmental email policy for the last at least eight of them has been “check your email at least twice a day.” Definitely no expectations of a 15 minute turnaround.
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When I’m back in the office and going through emails, I’ll sometimes send a note of “I’m catching up on my emails and saw you had XX question – did you still need help with that?” before doing any in-depth research.
Businesses that send autoresponder messages need to ensure that they provide alternative contact options. The automated email responses or text messages should clearly mention what way customers can reach out to the business.
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3. 3 The Bedford Falls. Season’s Greetings! I’m currently curled up on the couch with fuzzy slippers on my feet, a blanket across my lap, and a mug of cocoa in my hand.
Given free rein, I’d absolutely love to tell people that needing me to show them how to do X in Excel is actually not a vacation-interrupting emergency and there are tons of free videos that would explain that, if they did not want to contact the actual departments who handle tech support and training. Or that this project they’ve known about for a month but decided to keep under their hat until it became an emergency is something they’ll need to resolve themselves. But that would not fly at all.
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I think in an industry/company culture where that kind of responsiveness is expected/normal, that makes a lot of sense!
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3. 3 The Bedford Falls. Season’s Greetings! I’m currently curled up on the couch with fuzzy slippers on my feet, a blanket across my lap, and a mug of cocoa in my hand.
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Thank you for your e-mail! I’m out of the office and will have limited access to my e-mail. I will respond to you upon my return.
Skip the "Greetings," "Salutations," "Dear sir/madam." These are far too stuffy and robotic. Instead, start off your response with a simple "Hi" or Hello."
I also think you should give this email tactic a try – especially when you return from an extended break or vacation.
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I, in turn, will cheer you up with some sunny photos of this great place where I’m staying.
That’s generally what happens in my office as well. I was handling a coworker’s portfolio for about three weeks while they were away, and we did a quick call both before (to outline the general workflow and division of responsibilities in that area) and after (so I could fill him in on any sensitive or outstanding issues that needed his attention) and it worked just fine. After the call, I forwarded the email threads for outstanding issues with a reply all so everyone involved knew Petrarch was back and handling the issue from here. Pay No Attention To The Man Behind The Curtain* June 3, 2021 at 2:01 pm
Please note that [date], is [holiday name]. The store will be closed all day and will open again at [time] on [date]. We hope you will enjoy the holiday with your family and friends. For those of you who plan to go skiing, please come back safely.
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It’s summer, and you’re probably gearing up to take some time off work – including tying up loose ends, putting some final touches on projects, and figuring out the process of delegating. So many factors go into making sure you can actually disconnect, relax, and recharge over your planned vacation.
You should avoid technical jargons Avoid complex vocabulary that creates confusion Maintain a friendly tone
I’ve used language like “I’m out of the office at a conference” before and that doesn’t mean I’m not checking email.
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Direct to Another Form of Contact Voicemail Greeting Example. Hi there, you’ve reached [your name] at [X company]. If you need a quick response, please shoot me an email at [X email address]. Otherwise, please leave me a message with your name and phone number and I will get back to you as soon as possible. Out-of-Office Voicemail Greeting
Thank you for your email. Your message is important to me and I will respond as soon as possible. Thank you!
I'm currently out of the office as i take some days off to roam and explore destination. PC & Server Support Business Phone Systems Surveillance Network Support Cyber Security Backup & Disaster Recovery On/Off Boarding Employees Moving Work From Home Disaster RecoveryShareContact Us
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Sometimes teams need the extra nudge to disconnect...here are our tips for getting your team to unplug from email over the holidays.
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Hello, you have reached [Company Name]. To continue in English, press 1, for Spanish, press 2. (Wait for customer to enter an option.) You’ve reached the main menu. To reach a staff member by name, please press 1. For sales inquiries, press 2. For technical support, press 3. To place a purchase order, press 4. For accounting, press 5. To find a store location near you, please press 6. Press 0 to speak with a representative. 4. Product-Focused
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I say this as someone who used to have a chronic problem keeping up with my personal voicemails. But I got voicemail transcription set up so I can read them now, because just ignoring important phone calls has consequences. I can’t imagine trying to just duck them in a professional job where I had a phone number, and therefore an expectation that people can call me!
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Does your business operate outside typical working hours? Let people know with a message. Thanks for your message! Craig’s is an Australian-based company, therefore you can reach us during our business hours 6 pm – 2 am EST.
The message will be automatically triggered in response to any incoming text received while the away message is turned on. Like this:
I don’t know what to say these days – I’m still working from home so “out of the office” doesn’t sound right any more, but ‘off work’ seems like too much? I’m probably way overthinking it but I’ve felt stuck every time I need to write one lately.
Further, given how poorly humor — especially sarcastic or snarky, even if mild — translates in text, you're running a moderate risk of pissing someone off through no fault of their own, for no reason other than to indulge yourself.
I will be out of the office until *date*. My colleague *Name* will be happy to assist you.
Education Details: When you need to step away from the office and won’t be in touch with your email correspondents, or if you are going on vacation and don’t plan on checking your email messages very often, you’ll probably want to create an out-of-office/email autoresponder email message to let your colleagues, friends, clients, and family know that you are currently unavailable but will be back soon.
!
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Later that same year, on October 8th, President Dwight D. Eisenhower issued the first "Veterans Day Proclamation" which stated: "In order to insure proper and widespread observance of this anniversary, all veterans, all veterans' organizations, and the entire citizenry will wish to join hands in the common purpose. Toward this end, I am designating the Administrator of Veterans' Affairs as Chairman of a Veterans Day National Committee, which shall include such other persons as the Chairman may select, and which will coordinate at the national level necessary planning for the observance. I am also requesting the heads of all departments and agencies of the Executive branch of the Government to assist the National Committee in every way possible."
I thought it was funny but could never get away with using something like that at my org. I loved the “competent people who work for me” part – I make this joke all the time. We have some people who feel that they should have a manager personally attend to them and, at least in my case, my highly competent team is in the weeds of that work a lot more and are not rusty (like I am).
Additionally, you can reference a person in charge of your business while you are way:
I’m on a couple of mandatory company-wide email lists. None of these ever have pertinent information, but they’re required.
1. Simple Autoreply Message #1. If you’re looking for a simple autoreply message sample for your business, you can use this template. Keep in mind that you’ll have to change the field id and the date before you save it.
What makes this a decent example of an OOO message is that it’s candid, (hopefully) honest, and blunt. There’s no guessing whether or not this dude is going to respond to your email this week. Also, it gives us a bit of an insight into his life right now, which helps communication in the moment and in the future. He’s burned out. Even if you did manage to reach him, it’s likely he’d be resentful, even if he didn’t say so. There’s a good chance the sender of the original email will identify with this and respect his time.
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Don’t you wish you were here? I’m snorkeling, deep sea fishing, and doing all the touristy stuff for the entire week starting Monday, November 12th. I won’t be responding to calls or emails until I return on Monday, November 19th.
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It Rhymes! Rejection doesn’t have to hurt. Why not soften the blow with an adorable poem that informs and delights? Thanks for the email, but I’m afraid to say I cannot reply as I am away.
Website: https://smartonhold.com.au/business-christmas-message-script-request-2/
We are having a temporary office move soon, and our head of facilities was delighted he didn’t need to find data ports for the phones as well as the PCs ;)
We have tested this workaround by placing a sample vacation message on the iPhone DND mode Auto-Reply screen. To check this feature, we manually turned on the iPhone DND mode from iPhone Control Center with the above settings.
Many professional out of office messages are aimed towards providing a direct line of communication by notifying your absence and providing an alternative i am currently out of the office, with limited no access to email.
Dear Customer, Please note that all company offices will be closed from [date]. We will reopen on [date] We wish you the best holiday. Regards, [Company name]
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Scared of offending a coworker who may or may not celebrate the holidays? Worry not — I’ve got the perfect email for you. If this OOO message does anything particularly well, it's that it respects the differing views, religions, traditions, and opinions of your coworkers — while amusing so many others.
People really just need to know that I’m either definitely not going to reply (annual leave) or might but delayed (all day meetings) plus when I’m back and who to contact if it is urgent.
Q. If I must be on Main Campus and have been pre-approved by leadership to work during winter break, will there be lights and heating in my building?
Perhaps I’m you guys’ worst nightmare, but for the past couple of years I’ve been writing haikus for my OOO, which give a flavour of what I’m out doing. A couple of examples:
With all that in mind, read on for a few examples of what you might actually write...
Will this work if the phone is in airplane mode? I am hiking in the Sierras with no cell service.
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In your case it’s actually related to your work! WHOMST would not like a cute pet picture, what a bonus?!
Don't be afraid to use a pop cultural reference that the audience would recognize. Instead of bemoaning your absence, they'll have something fun and familiar to laugh at.
And that's it. Easy peasy, right? We know there are tons of genius out of office messages we missed, so if you've got a favorite don't forget to share it with us in the comments below!
I have a confession to make: I haven't recorded a new voicemail greeting in nearly a decade. Since then, I've (hopefully) become more articulate, poised, and self-assured. But hear my voicemail recording, and you'd think I was still new to the work world, a little unsure of myself — and probably not an authority.
Acknowledging the customer support messages with well-designed auto responders helps them to know what will be your next step for the request they have raised. They become sure that you as a business are looking into the issue and they will get the resolution soon.
Yeah, that bugs me because a) now I don’t know when you actually will be back, and b) leaves me unsure what other information in the message may also out of date
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