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A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
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Once I got an auto reply from a stakeholder on a project that said something to the effect of “Thanks for contacting me. Due to the large volume of email I receive, I don’t read them all. If I haven’t responded within 3 business days, please try again.”
Start with a friendly greeting. Skip the "Greetings," "Salutations," "Dear sir/madam." These are far too stuffy and robotic. Instead, start off your response with a simple "Hi" or Hello.
Imagine if you contacted a business for support and have not heard back from them for a few days. Isn’t it a frustrating situation? This is one of the common scenarios many customers face as businesses fail to understand problems by putting themselves in clients’ shoes.
Note: You can also set different automatic out of office replies for different people. Just click the Rules… button in the bottom-left corner and add a rule for each person or email subject.
Happy Holidays and thank you for your email! I’m currently out of the office and will return on [insert date].
Anything worded like Option 1 would never fly at my workplace, exactly because of this. I have colleagues who complain to upper management if their non-urgent tech support questions (that a whole troubleshooting website already answers) don’t get an answer from me or my boss within half a day. And oh, did I mention our job is not actually tech support?
I emailed this person 3 times and never got a response. Thankfully they weren’t upset when we moved forward without their input.
I work with such a person. So instead of something like “I’m writing to ask if you would graciously consider serving on our committee”, she will send a message along the lines of: “I am graciously writing to ask you to serve on our committee.”
I love this! I don’t think its annoying at all– its literally sharing the mission of your work.
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Website: https://www.slideshare.net/kirsty_wilson/7-ways-to-annonce-your-holiday-office-closure
No. 1 Out of office messages for lead generation:- In order to build trust and expand more sales, you are in two-way doubt whether your out-of-office email response will be ready by someone in your absence.
Hello, We are currently closed for the holiday. If it’s something urgent you can email [name] at [email]. Kind regards. [Name/signature]
Thank them for their email. Even though you're not actually responding to the email, you still need to mind your Ps and Qs. After your greeting, add "Thanks for your email."
Not an out of office, but I had a sign I used to put on my closed door whenever I was head down on something and didn’t want to be disturbed: