I’ll be sure to reply to your message when I wade through my inbox upon my return. If your message is urgent and requires immediate attention, please send an email to [contact name] at [contact email].
If you have any questions regarding our previous business together; if you need me to direct you to someone who can help you at Jones consulting; or if you would like to continue our conversation, please don’t hesitate to contact me at [email protected], or by phone at [number].
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When you turn on the DND mode from Control Panel does the auto-reply go to ALL incoming messages and calls or only to those saved in your Contacts? Apple reps have given contradictory answers to this.
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Optionally, if you want eDesk to send the auto-response at a random time, you can also configure the maximum delay field. In this case, if you set a minimum delay of 1 and a maximum delay of 4, then eDesk will auto-respond with this template between 1 and 4 minutes after it received the message.
I will be out of the office for an extended period starting on (Starting date) until (End date).
That makes sense. I normally say “Hi, I am out of the office on DATES. If you need to reach someone…….” or whatever.
After one negative service experience, 51% of customers will never do business with that company again. Hence, delivering excellent service is the most important part of customer retention strategies. Auto reply messages are the best ways to maintain a transparent connection with your clientele.
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If your request is urgent, don’t sit around. Send your request to [contact’s name] at [contact’s email].
Mine tend towards the latter for both internal and external and only get a little more expository if it’s a closedown period and I’m adding leave to one end of it, but that’s a simple “The organisation is shut between X and Y. For emergencies during this time please contact Team. I am on leave between Z and B and will not be accessing my email during this time. Please contact Email Address if your enquiry is urgent otherwise I will attend to your email as soon as is practicable upon my return.”
Physical security is just as important as managing your technology when you are gone for the holidays. Take these key steps to ensure that your office is indeed locked up tight. Make sure no keys are left sitting out where they are easy to see or access. Check with security to make sure that they have keys to get in the building. Check security systems and cameras to be sure that they are fully functional. Make sure that the security system is sending a notification to someone who is actually in town for the holidays, not a manager who is going to be across the country! Lock up desks and filing cabinets, especially those that contain sensitive information. Place all keys in a safe location. Check doors and windows to be sure that they are locked. Review your incident response plan. Do you have a plan for how to respond when everyone is out of the office? This can include everything from a hacker going after your data to a physical emergency at the office.
“I will be out of the office between date and date. If your email requires urgent attention please contact Insert Name Here.” Imo that’s enough
I agree. I think this one is way too long and comes off as trying to be too cute.
We have an office with a phone number and 4 people that work in it to specifically answer these inquiries.
See, if it’s a long period of leave and there’s an alternate contact provided, this is just… the sensible thing that should happen?