But what should you do to keep the message informative, engaged and maybe a little festive?
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As a “don’t try this at home” anecdote, last week we had an all staff retreat, and we were asked to put up away messages. I put a perfectly professional one up for outside email, but in a fit of whimsy, the internal mail triggered an away message that said “Why are you emailing? We are supposed to be paying attention to the retreat!” I figured, we were all at the retreat, so nobody would ever know. Of course, someone did email me 30 minutes before everything started, and triggered the message. Fortunately, he figured out it was an away message and thought it was funny.
Oh gosh. You’ve just reminded me that I was supposed to change my VM before every vacation or holiday at my old job. Something I completely forgot to do after the first year. Whoops!
Notice of Office Closure for Holiday for Whole Day/ Early Closing. It is always advisable that the notice of any holiday, when the office will remain closed, should be given well in advance - so that no employee is put to inconvenience of coming to the office on a day when it is closed.
And although my colleague had mixed feelings about her own parents joining that population in Florida, she couldn’t be too upset when her dad suggested flying down from Boston for a Red Sox spring training game.
1. Simple Autoreply Message #1. If you’re looking for a simple autoreply message sample for your business, you can use this template. Keep in mind that you’ll have to change the field id and the date before you save it.
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It is not appropriate to say in the message that you will get back on the day you return from your vacation. You may have a lot of work to take care of on your first day after getting back; you don’t want to promise something you won’t be able to fulfil.
I’ve had several co-workers over the years use “at my earliest convenience” and it’s always rubbed me the wrong way. It just sounds kind of dismissive like, “I don’t care when you need it, I’ll get to it when I get to it.”
Unless you work in an industry well known for grownups being good at smart and bad at practical. Then, you do.
I have been out the office working from home for more than a year now. After a few weeks of remotely checking VM (and sometimes forgetting for days) I simply changed my phone setting so you cannot leave a message. I have not regretted since. On very few occasions people have clicked 0 and gone to reception. Reception can IM me and ill call or email the person back if I want or they can give them my email. Everyone else either emails me or if they already have it call my cell. Internal people never call my phone they use IM or video chat. No one internally has had an issue with this and this eliminates the whole hey call me back to spend 30 minutes talking about something that I could have answered in 2 minutes in an email.
Optionally, if you want eDesk to send the auto-response at a random time, you can also configure the maximum delay field. In this case, if you set a minimum delay of 1 and a maximum delay of 4, then eDesk will auto-respond with this template between 1 and 4 minutes after it received the message.
Readers, what do you like and hate in out-of-offices replies? Any stories of particularly off-key ones?
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A voicemail greeting can be act as a introduction to your company and set the tone for the rest of your company's relationship with a client so it's important to create a voicemail that suits your company's brand. But if you're not sure where to start, we have a few suggestions you can use to get your voicemail going.
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