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You’ve been busy planning out your tasks, tying up loose ends, and working ahead to ensure you can actually disconnect, recharge, and relax over your holiday break.
As more people are vaccinated and free to live a more normal life again, vacation plans, trip pictures and conference hashtags will flood social media sites. Phone calls and emails to colleagues will be met with out of office (OOO) messages. You might feel happy for that person, or maybe a little jealous that they are getting away. You should also feel concerned for their security well-being.
Hello! Our office will remain closed from [date] to [date] for [holiday]. We promise to answer all emails as soon as we return to the office. Thank you!
I absolutely hate this and it would definitely irritate me if received. I agree with the letter writer that it comes over as condescending and also a bit passive agressive in places. I’m definitely not the audience for this one! Presumably this is an internal only version and the company culture would find this cute / funny.
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If you’re off to have fun on your vacation, you might as well have some fun in your OOO message! And hey, you might inspire someone else to start planning their next holiday.
If you have a main email that customers use, set the email out of office message to reflect when you will return and if it is an emergency who they can reach.
That really does feel excessive. I think most people are savvy enough to think, ‘Huh, it’s late in the day for pretzelgirl, I might not get a response until tomorrow. Business as usual.’ Being out of communication for a day – travel, meetings, days off – doesn’t require an out of the office alert, either, just a response as soon as possible.
Website: https://www.roberthalf.com/blog/salaries-and-skills/vacation-time-how-to-craft-an-effective-out-of-office-message
If your auto reply messages give customers the ‘what next’ picture it will make customers feel that you as a brand can visualize their problem by putting in their shoes.
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Rather than clutter your general greeting, set an auto-attendant for a campaign-specific phone number. You can assign a unique number to each of your campaigns. Record a voicemail message that helps callers to learn more about your marketing campaign.
I hope you will be celebrating the season soon. However, if your email is time-sensitive, please contact [Alternate Name] at [alternate email] and one of our busy elves will be happy to help.
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