8x8 & COVID-19: Protecting Our Business and YoursContact Center Inbound Calling Performance Issues
This is a general notice informing you of the absence of [NAME] until [MM/DD]. [NAME] has chosen to exercise his right to partake in the traditions of a certain holiday which may or may not be a denominational or non-denominational.
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Thank you so much for your email. I love it already. It’s wrapped so nicely in its charming subject line that I just knew this message was going to be something special. Gifts like these just don’t come around every day.
Hahahahaha, reminds me of the time the entire giant department (hundreds of people) had to sit through a SLIDE SHOW of a higher up’s trip to Europe, in person. They sent a survey afterwards–thankfully anonymous–and I said it was extremely inappropriate to make us sit through his holiday snaps when most of us can’t go on vacation at all and it was supposed to be a WORK meeting.
If you’re leaving a company for good, use your favourite book or film to make someone smile – like ‘Master gave Dobby a sock… Dobby is a free elf’ or ‘Hasta la vista, baby’... but this type of message really depends on the kind of impression you want to leave them with and who the message will go out to. Don’t forget, you might need them for references! Traditional offices no longer cater for modern business needs and provide a very limited service offering. In consequence, businesses have slowly been making the transition to more flexible working arrangements, such as employees working remotely part-time or benefitting from flexi-hours. We... 7 ways to make someone’s day at work while social distancing
The date range you're gone but more importantly . . . The day you will respond. (Pro tip: If you seriously get a ginormous volume of emails when you're away, or you're going to be gone for an extended amount of time, make sure this date is one or two days AFTER you're back from your vacation. Under promise, over deliver, do your laundry.) Alternate contact if there is an emergency. Your phone number (if you absolutely must, but I don't endorse this).
We are closed on [your business' closed days]. Please leave us a message with your name, number, and any other necessary information, and we will return your call when the office reopens. Thank you for calling." As you can see, this professional voicemail greeting is similar to the absent receptionist greeting but more inclusive.
I took two weeks off recently and put together a google doc of anticipated things someone might need to know. I slacked it to our whole team with instructions not to call me unless we’re about to lose $1 million or more (we’re a small office and I wear a lot of hats so lots of small things could have been a problem). IDK if anyone actually read it, but it set a tone of “don’t think you can reach me for the next 2 weeks” and let me keep a short OOO response.
When Outlook is setup to send automatic replies, you'll see a message under the ribbon with this information. Select Turn off to disable automatic out-of-office replies. If you want to modify the dates for your automatic reply or the message sent, use the steps above to modify your settings. Note: For Outlook 2007, to turn off out-of-office replies, select Tools > Out of Office Assistant and uncheck the Send Out of Office auto-replies checkbox. Update your Automatic Replies on the Outlook mobile app
until you have the client who calls, lvm, then when they don’t call back in an hour emails to complain they can never get hold of you.
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To ensure your out-of-office email is thoughtful and useful, we’ve compiled all the important information and three handy (copy-and-paste ready!) out-office-email examples.
The response on Twitter has also been overwhelmingly positive. "I love Daimler's approach to holiday email," says the entrepreneur Nuno Almeida, while the FT's Hanna Kuchler tweets: "Now this is email management."
I’ve honestly considered changing my OOO message/voicemail to “You’ve reached Lisa. I’m overwhelmed right now, so I’ll get back to you eventually.”
Doesn’t work when phone is off or out of range, does it? I’m a small business owner but I am often driving in out of range areas and will be traveling for a week with no signal most of the time. Considering leaving my phone plugged in at home just so it can send the auto replies. Still no fix though for the hours spent outside sms land every week.
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Q. If there’s a snowstorm during winter break, will sidewalks and parking lots be cleared?