This isn’t about an off-key OOO message, but one where a rogue OOO message drove our department insane for a day and a half.
Make sure that when you set your vacation email, you’re giving clients or prospects the information – and the peace of mind – they need. You don’t want them to wonder why they aren’t getting a response, or who they should contact in your absence, and how. And that’s all any vacation email really needs.
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I don’t usually read the messages anyway, I just take it as information that the recipient won’t see my message right away. If that will cause issues, I’ll contact someone else.
You are under no obligation to share the reason for your absence. Even if you’re on parental leave, “on leave” or “out of the office” is sufficient. Unfortunately, discrimination against pregnant people and parents happens, and if you don’t want to disclose that you’re on parental leave, you don’t have to.
If you switched from a phone that lists voicemail in the Phone app to one that doesn't, you may not get voicemail notifications, or you may get unreadable text messages from your carrier. If your phone doesn't list voicemail in the Phone app: Step 1: Contact your mobile service provider.
Humans are, by nature, social creatures—but that doesn't always mean that being social is enjoyable. Here are the 4 kinds of communicators and how to speak with them effectively.
Thank you for your mail, I am currently out of the office on annual leave, returning October 12th. If your inquiry is urgent, please reach out to (YOUR COLLEAGUE’SNAME);[email protected] for sales/channel-related issues or (YOUR COLLEAGUE’SNAME);[email protected] for technical related questions.
Think about whether you want to leave a forwarding email, which is helpful for dealing with any loose ends you forgot about, in the excitement of leaving.
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I am currently out of the office and will be back to work on (insert date). If something urgent comes up, you can let me know by emailing me with the word “URGENT” in your email title and I’ll get back to you as soon as I can.
Please be advised that I am out of the office until 26.06. Meanwhile, if you need any support on an urgent matter, do not hesitate to contact (COLLEAGUE NAME), e-mail: [email protected]
There is no one right day (or way!) to send a letter to a customer. However, holidays and special occasions can be a great opportunity for your business to reach out. Holiday letters are an excellent way to keep customers up-to-date, send out promotions, and show customers you care.
Your out of office message can link to testimonials from your happy clients. For those of us in travel, you could try something like:
Having a professional automated message when you are busy enough to answer customer queries right away can set the right tone for your business and inform customers when they can expect to receive the response.
Will this work if the phone is in airplane mode? I am hiking in the Sierras with no cell service.
Thanks so much for your email. I’ve decided to take advantage of the holiday weekend and truly take [Monday/Friday] off. In an effort to come back fully recharged, I won’t be checking my email. Don’t worry though, if it’s urgent, you can reach out to [name] at [email address].
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