Option 3: If it’s an inferno, skip the line. Is everything burning and only a master of existential threats could help? First, flattered you even contacted me. Now get going and contact my supervisor. He is the elusive one you’re looking for.
With technological advancements, you always have access to your work and contacts, making it difficult to be offline even when you are not physically present in the office. However, it sometimes becomes a necessity to step away and treat yourself to a vacation.
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Website: https://asthedrillturns.com/2019/02/18/dental-office-voicemail-etiquette/
I’ll add my shout out to MS and Outlook for not only being able to schedule OoO auto replies, but for having internal and external facing options.
I’ll be back in the office on [end date] or after I’ve perfected my banana bread (whichever comes first)—and will respond to your message then.
While you certainly don’t want to go on and on in your message, there is an opportunity to engage or educate while you’re away. Here are a few options to potentially include.
My team had a standard Christmas OOO, because we had international clients who needed reminding that basically the entire country is OOO 25th-1st. The message itself was fairly boring, but the template had “xxxx” as a placeholder for your signoff, and every single year someone would say “I’m not sure I’m comfortable giving our clients that many kisses”
Hello and thanks for your email. I’m currently out of the office until [MM/DD] with limited / no access to email. If your request is urgent, please contact [NAME] at [EMAIL or PHONE]. In the meantime, did you know we have a weekly / monthly enewsletter?
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There’s a grim, apologetic vibe to these messages — I’m sorry I’m taking time for myself but I’ll try to check in on occasion! They’re a vivid reflection of a work culture that valorizes constant productivity and the near-total overlap of work and life. But they’re also do a terrible job of what they’re intended to do, e.g., set realistic expectations for both sender and recipient. A vague OOO message traps both parties in an uncomfortable liminal space where both productivity and rest go to die. The original sender is left unsure if they’ll be getting a timely response or a whether the email will go ignored for a time or forever. The original recipient has taken what is a rock solid excuse (time off) and cheapened it, offering a backdoor for email guilt to creep in.
(Depending on your email host, the process of setting up your out of office assistant may vary. You can find a guide on how to access your out of office settings in Outlook here.)
Hey there! I’m on holiday right now. I’ll try to reply to your message ASAP. Talk to you later!
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Or, in the case of Samarah Miel, owner of Amarillo Travel Network, her out of office message is a fabulous mix of sales/bonding with others in the industry/promoting her expertise to clients. Bonus points for including a video!
I had a coworker whose former employer required them to update their voicemail message every day. “Hello, you’ve reached MaryMary. Today is Thursday, June 3rd. I am in the office all day but may be away from my desk for meetings. Please leave a message and I will return your call as soon as possible.” She got in the habit and still updated her VM everyday. Occasionally I run into someone elsewhere in our industry with a daily VM message and know they used to work at the same place.
If you are planning to head out on vacation or step away from your office for a few days- creating an out of office autoresponder email message is essential (and even more important for email