On the funnier side, my vacations tend to be trips to either see my favorite band in far flung places or going to conventions for my hobby, so for a while I added a checklist at the end of my OOO that said:
Will this work if the phone is off or in airplane mode? I’m leaving the country and I can almost guarantee someone is going to text me and then get really mad even though I told them I was leaving.
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Optionally, if you want eDesk to send the auto-response at a random time, you can also configure the maximum delay field. In this case, if you set a minimum delay of 1 and a maximum delay of 4, then eDesk will auto-respond with this template between 1 and 4 minutes after it received the message.
I don’t include this much detail on my OOO, but I do include if I am out of the office for religious observance, because I don’t use electronics on my holidays and want people to know that I really won’t get their message until the holiday is over. (Unlike the norm in my workplace that otherwise senior people are checking email even if we’re sick or on vacation. I know, I know.)
Many businesses are using automated messages for retaining their customers and setting good examples for other businesses to follow. Using the auto reply messages rightly helps the business from taking impromptu decisions.
An out-of-office message is an automatic response to emails you receive that lets the sender know you’re not currently working.
I’m part time. I don’t use an out of office message, but I do have my hours in my signature, and sometimes include that information in the body of email. Many of the people I correspond with frequently need things turned around quickly – postings for public meetings need to go out so many days ahead of said meeting, and similar. They need to know when I’m available to get the work done!
Creativity is thinking outside the inbox when it comes to email marketing, and this email took it way too seriously, for good. Instead of assigning a task to the receiver, this auto-reply asks the sender to complete a survey on which is the best flick from the Die Hard franchise. Any Bruce Wills fan here? Let us know your choice in the comments!
3.) Welcome to the John Doe AG. Our offices in Berlin are now closed for a holiday. You can reach us on working days from Monday to Friday from 9am to noon and 1pm to 6pm. For general inquiries you can also send us an email to [email protected]. Thank you very much. We wish you a nice day - your John Doe AG.
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The more information you include in your outgoing message about the colleagues who can assist in your absence, the less likely you are to interfere with ongoing projects. This will help ensure you enjoy that well-earned vacation.
An old boss had a pet peeve about this so I became very conscious of making sure that I listed out who to contact on what day… before the group email. So it looked something like this:
First things first: let’s go over the basics of an OOO email. In your away message, you typically include the following: A quick “I’m out of the office” phrase. The date or time range you’ll be out. Who to reach out to in case the sender needs immediate attention. A sign-off.
I’ll be sure to reply to your message when I wade through my inbox upon my return. If your message is time-sensitive, please send an email to [contact name] at [contact email].
This information will help the person reaching out to you gauge whether their message can wait for your response or if they need to contact someone else instead.
Let your OOO response do some lead generation for you while you’re away, publicizing all of the exciting ways people can still get involved with your company’s community before you return. For example, you can encourage inquires to use your online booking or appointment system on your website, or you can tell them to subscribe to your newsletter to stay updated on upcoming offerings you’ll be announcing soon.
Take note of this holiday checklist so you are prepared for the Christmas wind down. Remember that your office is your and your employees’ second home. Having these precautions done will give everyone a stress-free holiday break.