ObjectiveApplies ToProcedureSetting Up a Holiday ScheduleManaging Holiday Schedule RulesManage Auto Attendant Holiday GreetingsRecording Special Holiday GreetingsUploading Special Holiday GreetingsForwarding Calls to an Announcement-Only Greeting ObjectiveApplies ToProcedureSetting Up a Holiday ScheduleManaging Holiday Schedule RulesManage Auto Attendant Holiday GreetingsRecording Special Holiday GreetingsUploading Special Holiday GreetingsForwarding Calls to an Announcement-Only Greeting Note: To set up a holiday schedule for your Auto Attendant in Account Manager, the legacy version of 8x8 Admin Console, click here.
As with all winter breaks, but especially in a longer break, division and department leaders are responsible for ensuring that external contacts are aware of the closures and as appropriate salaried staff are performing services as necessary to meet the needs of the community during the closure, including checking email/voicemail and responding to time-sensitive matters.
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“Hi, Sorry I missed your call/text. I’m currently out of the office and will not be back until Feb 2. My colleague [name] has agreed to respond on my behalf, so feel free to forward the message to [phone] if it is urgent. You can otherwise expect a response from me once I return. Thanks for understanding.”
“For the Symantec office, I send holiday wishes for the employees’ holiday out of office. I wish all the employees have lots of fun and adventure during the recreational holiday period. Have a happy holiday.”
Such emails are crucial, especially when you have long-lasting relationships with customers that need a prompt response. It would be very unprofessional to leave without explaining why you aren’t answering. It’s like if you are having a conversation with someone, you decide to just take off without saying goodbye, while they went to the bathroom. Rude!
Thanks so much for reaching out. I’m currently attending the [conference/event name] from [date] to [date] and will have limited access to email during this time.
I go with “offline” or “away” (away…to my couch). I like closing the door, though!
Was required to do this at my last job and our script was to say “I’m working from home today. If you need to reach me urgently, call me at (personal/home/cell number).”
Mary Stein has been working as a writer and editor for Host Agency Reviews since 2016. She loves supporting travel advisors on their entrepreneurial journey and is inspired by their passion, tenacity, and creativity. Mary is also a mom, dog lover, fiction writer, hiker, and a Great British Bake Off superfan. Join 13,858 agents and sign up for our monthly newsletter to have articles written just for home-based travel agents delivered straight to your inbox! Ew, Legal Privacy Policy Blog Disclaimer (Featuring Ryan Gosling) Terms of Service If you'd like to view the site without cookies or want to know more, read our Privacy Policy.
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Huh. This is a rare column from you that I disagree with almost entirely. I guess to start with what I think you get right, there's no need to apologize for being out of office, and no one should feel obligated to deal with anything other than a legitimate emergency (which are, in most fields, truly rare) while on vacation or while taking time off.
And if you suspect that you won’t look through all those emails that cluttered up your inbox while you were on a vacation at all? Be honest about it and tell your prospects to contact you again at a certain date.
Before we leave you to your own devices, we have some sample messages featuring different ways you can automate text replies to serve your business.
It is a shame it doesn’t work for people who are not saved as contacts. Hopefully Apple will realize this shortcoming at some point.
It Rhymes! Rejection doesn’t have to hurt. Why not soften the blow with an adorable poem that informs and delights? Thanks for the email, but I’m afraid to say I cannot reply as I am away.
You can clarify that there’s a possibility that you’ll see the email before the return date, but you can’t guarantee it.
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