Hello! Thank you for your message. I am currently out of the office, with no email access. I will be returning on [date]. If you need immediate assistance before then, you may reach me at my mobile – [mobile number]. Thanks!
Yes! I once went through a chain of 4 people’s OOO and was finally directed back to the first person. It was our benefits broker and you can bet that was the year we decided maybe we should entertain other options before renewing our contract.
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I’ll be out of the office from 07.07. until 16.07.2020 with no access to my mailbox. Please contact (COLLEAGUE NAME), [email protected].
In my much, MUCH younger days, I printed out a photo of a cruise ship with an arrow and “I am here” pasted on it and taped it to my monitor…
For some telephone systems, your technology partner will need to manage your “holiday” schedule.
If you want to add a humorous spin to your vacation responder email, here’s a great idea:
Setting your out of office may be different depending on the email provider you use. But whether you’re on Outlook, Gmail, or another platform, it should be a relatively straightforward process.
You may also want to include bullet points of what is in progress so that your client knows you’re on top of things. That will also likely reduce the amount of emails sitting in your inbox when you return. Unlike a more generalized email (like the one I’ve provided) that you can send en masse, you’ll want to set aside some time to send more personalized emails out.
Yep. When I was at an on-call job and sometimes had to check email while I was off it was a little more tailored; I would specify whether I had access to email or not, and give more detailed info on who to contact for what if I didn’t. Nowadays this is fine. And fine for me on the other end as well. I just need the relevant info, it’s not remotely a big deal if someone’s out.
An out of office message could become an opportunity to connect with your client on a more personal level. Consider sharing something about yourself that they might not have known about while working with you.
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Remember to make sure your auto-reply has a limit to how often it sends replies to any one address. If they reply to every single email they recieve, they can cause problems: https://www.reddit.com/r/talesfromtechsupport/comments/420oan/companywide_email_30000_employees_autoresponders/ I actually had that happen while I was on vaca, a travel agency e-mailed me with an update about my vacation from a no-reply mail box and triggered my auto reply, which triggered their “This is not a monitored mailbox” auto reply to the tune of 80,000 messages in my mailbox. It completely filled up my “available” space, so everytime I logged in and thought I had them cleared out, more would pour in. It took DAYS to delete all of them.
“No matter what your best intentions, you're going to get bogged down the minute you return to the office,” Sullivan says. “Don't set exact timeframes for responding to messages in your OOO. Instead, set general expectations for‘I'll respond as quickly as possible upon my return,’ giving you some leeway.”
I’m not bothered by it, but I use “when I return” instead. I don’t want people to think I’m checking emails when I’m out.
One day, the boss said I needed to start answering phones, and did not accept my pushback.
I’ll be back in front of my computer on [date] and will respond to your message at that time. If you need immediate assistance, please send an email to [contact name] at [contact email] so that the other elves in this workshop can help you out.