Please be informed, I am in a workshop and would be having no/limited access to emails. I will be back in the office on 9th-October-2020 and will do my best to respond promptly to your email when I return.
Our store will be closed until the end of the week for [Thanksgiving/Christmas/New Year]. We are happy to inform you that all of your emails will be answered once we are back on [date].
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Just a friendly reminder that we are closed today for the [Type of Holiday]. Hope you are having a wonderful day off! The office will be opened on [date and time] and we’ll be answering all your questions.
Seconded, with one exception: I got one once from a distant coworker which said “I have broken my arm in a kitten-related fall and will be out for (…)”. Everyone else uses boilerplate language so that one definitely stood out, but I thought it was the right level of mildly amusing.
As a side note, I put a similar message on my work and cell phones, and once I didn’t change the cell message back for nearly a year. (It was my personal cell number, and only my parents ever left messages.)
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I’ll be back in the office on [end date] or after I’ve perfected my banana bread (whichever comes first)—and will respond to your message then.
Well, but as others have pointed out, that depends on the part-time job and the industry. If you don’t work Tuesdays and Thursdays, but those are considered standard hours in your business, clients or other folks outside the office might email you on Tuesday morning with something important, not hear back and not know why — and get irritated. If they get an OOO, they now know what to expect or they have a backup option if the matter is urgent.
Of course, managing a minute and a half response time isn’t so easily accomplished when you’re out of office, receiving hundreds of texts each hour, or shifting your attention to a different project.
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My OOO replies are relatively boring…usually state if I’m using PTO or at a conference, dates, who to bother in my place, etc.
One of our support champions will attend you shortly. You are [number] in the queue. Your wait time will be approximately [minutes]. Thank you. We appreciate your patience.
I don’t include this much detail on my OOO, but I do include if I am out of the office for religious observance, because I don’t use electronics on my holidays and want people to know that I really won’t get their message until the holiday is over. (Unlike the norm in my workplace that otherwise senior people are checking email even if we’re sick or on vacation. I know, I know.)
When we set an out-of-office, we don’t immediately think of lead generation. However, it is a good opportunity to this end. For instance, you could encourage attendance for a webinar or future event, suggest sign-ups for online courses, give links to book downloads, or point recipients in the direction of any other product or service you are pushing. As well as informing the recipient of your unavailability, you are encouraging them to act.
I also think you should give this email tactic a try – especially when you return from an extended break or vacation.
The call handling menus will operate according to the opening and closing hours of your business as well as the hours specified in any holidays or exceptions you have added to your schedule. You can create multiple schedules, so make sure the one you choose or create has the correct time zone and holidays listed before you proceed.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"