Before each holiday or irregular business day that your office will be closed, follow this checklist to ensure your excellent customer service continues and your business remains safe throughout the closure.
But the bottom line is, unplug as much as you possibly can. You’ll get more benefit from your time away and return relaxed, recharged and ready to take on the New Year with extra energy.
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Unfortunately, I can’t answer your email (even though my office is three feet away). I’ll get back to you once I’m back from my long-awaited trip to the fridge. Bought tickets on TripAdvisor and everything.
Naturally, you want to help your clients and other business associates to contact you in the best and easiest way possible. For that to happen, you should provide out of office messages when you are not available.
Whether you're taking a personal or business trip, keep in mind that information contained in your OOO message could be used against you maliciously. Be sure to follow out-of-office message best practices to keep your company data secure. Create different out-of-office replies based on whether the message is going to someone inside or outside your company Avoid personal details Don't share your travel destination Don't provide direct insight into the chain of command Avoid listing your exact length of vacation
Going back to how some people can’t ever switch off, this person went above and beyond for their auto-email with a humorous graph that very accurately shows the highs and lows of stress levels before, during and after time away.
The office holiday greeting wishes for the office can be sent through greeting cards and greetings mails. One can also send video clips with funny holiday greetings recordings sent to the office on a DVD and marked to the employees. The holiday greetings would make the office and its staff feels good and special.
14) You are receiving this automatic notification because I am out of the office. If I was in, chances are you wouldn’t have received anything at all.
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1.) Herzlich willkommen bei Mustermann GmbH. Unsere Telefon-Hotline ist über die Festtage nicht besetzt. Genaue Öffnungszeiten erfahren sie auf unser Website unter www.mustermann.de - Wir bedanken uns für Ihr Vertrauen und wünschen Ihnen und Ihren Lieben erholsame Feiertage und ein gutes neues Jahr.
Any correspondence (email or phone calls) sent my way will be responded to within 2–3 days of my return.
If your auto reply messages give customers the ‘what next’ picture it will make customers feel that you as a brand can visualize their problem by putting in their shoes.
In Outlook Mail, you can set an auto-reply or "vacation message" on your account. This will automatically send a message back to anyone who emails you to let them know that you are on vacation, out of the office, or otherwise unable to respond.
Because you can never predict when an emergency will come up, make sure you have someone who can resond to urgent requests. And that person would be your direct manager. But let them know ahead of time so they're not blindsided when they need to respond to something.
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Lastly, don’t forget to set your out-of-office greeting for your office and mobile phones while you’re out.