I worked at an office where we used OOO messages on voicemail pretty regularly and if we forgot to change the message, our callers were quick to tell us the outgoing message was outdated. That end date feature would have been a big help for us! A local council in Wales needed to get a road sign translated into Welsh. (All official signs in Wales have to be in both English and Welsh.) They got an out of office message in Welsh from the translator they contacted, assumed that was the translation and printed the out of office message on the sign. They didn’t realise their mistake till a Welsh speaker pointed it out…
Two to three sentences is usually enough to tell recipients everything they need to know.
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By now, your neighbourhood supermarket is probably already blasting the classic Christmas tunes, your favourite colleagues are on vacation many miles away, and you’re counting down the days till you get to clear your annual leave 😏
I worked in a call center for Big-Evil-Bank for five years, and every new manager would have a different OOO policy/pet peeve that they would require phone-miners to follow. In particular, the memory of the six month period where we were forced to put an OOO up if we left our desk for so much as ONE HOUR smacked me in the face when I saw question. That was by far the worst/strangest/most tedious OOO policy I have ever been forced to follow.
I don’t think it’s condescending, but I do find it annoying. I have a coworker who sometimes writes emails in this tone of voice, and it’s honestly way too much.
Hi, I am currently out of the office until [MM/DD]. I will reply to emails as soon as I can upon my return. If this is urgent, please contact [name] at [email] or [phone]. In the meantime, check out this new [product/sale/service/etc]. I can answer any questions about it for you when I get back.
That would drive me mad. I’m okay with in meetings all day but if you’re just going home at a normal time that’s ridiculous!
Anybody that might need me that quickly should have access to my calendar and can see I’m in a meeting. Anybody that can’t see my calendar shouldn’t expect a reply in an hour unless I’d said I’d be available or something.
While the sender waits for your response to their email, take the sting out of your absence by involving them in a holiday survey, like the one below.
“For the Symantec office, I send holiday wishes for the employees’ holiday out of office. I wish all the employees have lots of fun and adventure during the recreational holiday period. Have a happy holiday.”
Of course I’ll still be glad to hear from you – try me at this email: [insert email].
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Oh man, I mostly loved my European colleagues, but the “we were gone for a month, why haven’t you done more?” made me so, so stabby. That or the whole “hey, you really need to work harder to get this done by June 25th because none of us are going to be around to take care of our part by July 1.” So, I’m working 65 hour weeks for a month so you don’t have to spend 8 hours of your vacation working? Sounds fair.
Click the Active Template checkbox to make the template active and therefore available for use. Inactive Out Of Office templates are not sent to customers by eDesk.
Much appreciated and I followed these instructions to the detail…still need more help with this as it is designed only for “while driving” mode. If I’m not driving, do I have auto-reply to text options?
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Apparently it’s a thing where people say in their out of office that they do not intend to read any emails that came in when they were out and your email will be deleted. If you still need assistance you need to resend your email after the person’s return date. While I get it, I’ve been in those positions where you get over 100 emails a day and if you are going to be out and unplugged for a week or more, trying to wade through all the junk and find the stuff that actually needs your attention, I do find this…rude? I don’t know the word I would use, but I have a negative reaction to it.