And, if you cannot write your own scripts and require some help, for just $175, the Grasshopper team can both script your greeting and record it for you as well. And, the best part is that for customers who have opted for the Max Plan, this service is free.
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Greetings can be changed using any telephone, or from the Personal Communications Assistant using a desktop computer; However, departmental mailboxes and those assigned to labs and general spaces must be updated using a telephone.
Most people screen their phone calls and often avoid answering unknown numbers. If you’re applying for new positions, you should try to view each unexpected call as an exciting opportunity! In the event that you simply can’t pick up the phone, you’ll want a polished voicemail greeting to let the caller know they’ve reached the right person.
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10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."
To that point, Denise’s message avoids mentioning any extraneous information. Denise expects callers to be of a single type (large contractors), and expects that they made it to Sales because they don’t have an existing order – there’s already an auto attendant menu for that.
This is (NAME). I�m unavailable to answer your call at the present time please leave a detailed message at the beep and I will call you as soon as I return. If you require assistance before then please contact (NAME) by dialing (EXTENSION NUMBER) now. Or you may dial �0� for the attendant. Thank you. You have reached the office of (NAME). I am not in my office to take your call. At the beep leave your name, telephone number and details of what I can do for you I will call you back within the next (TIME). Thank you.
The second example lets the caller know that there will be a delayed response time. This keeps the caller from thinking you're negligent in returning his or her call.
7. Thank you for calling [business name]. Our attendants are currently busy or out of the office, but we don’t want you to waste your time on hold. If you would like to leave us your name and contact telephone number, an attendant will return your call within three business hours. If you prefer to wait in a queue, please hold the line.
Hello, you have reached Dr. X. Right now, I am with a patient, so I’m unable to respond to your call immediately. If you need help with a prescription, call number Y. If you need to book/modify an appointment, call number z. Please, leave your name, and phone number and reasons for calling.
Try to sound upbeat while recording your phone greeting. You can do this by smiling while you record your message. It may sound weird, but people will hear the cheerfulness in your voice.
A bubble in the space-time continuum has connected your line to a channeler in the 23rd Century. Any message you leave will be broadcast into the future….
20. “Hello! Thanks for reaching out to [company]. We’re closed today for the holiday, and will reopen tomorrow, [date]. If you leave your name, number, and a brief message, we’ll give you a call when we’re back in the office. Thanks again, and have a great [day, week].”
By presenting a clear, welcoming message containing relevant information about your business, you are showing callers that you value their time. If your recording is vague, confusing, or drags on, customers will lose interest and hang up the phone instead of leaving a voicemail message.
We know what it’s like to build a business from the ground up, and we understand the importance of a good support system.