For many businesses and professionals, your voicemail greeting is going to be the first point-of-contact for your customers. This is especially true for service businesses, who often rely on their voicemail to collect information from interested parties.
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Let’s take a look at how making educated assumptions about caller intent and actions can keep your voicemails short and informative.
1. Tap the fixed key with the envelope graphic, or dial the phone’s phone number.
8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”
These ideas can help move a voice mail message into a more meaningful conversation.
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
I’ve got a question though. Is it possible to have a video about the difference between “wait on” and “wait for”?
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Media Group NZ are business audio specialists. You can brief them on what messages you would like to record and have their copywriters create the scripts.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
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Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!
3. Hello, you have reached the office of [your name].I will be out of my office starting on [date] and will be returning on [date]. Please leave a brief message, and I will return your call as soon as I return. If your prefer to leave an email with details of your enquiry, please do so at [your email address].
You can also click View more in Outlook to open the Voicemail folder for more info. Listen to your voicemail at a different speed