We’ve all been there…You call a company’s customer support line, only to be met with a confusing and deadpan auto attendant message that doesn’t have the selection you’re looking for. What’s worse, you press 0 and it doesn’t take you to an operator, but repeats the main message again!
A quick inspection of your business’s goals and products/services can help you guess caller intent. Just ask yourself: What is my target market, and what would customers in that market call about?
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9. After Hours. Creating a separate greeting for closing time can be useful for both you and the client. For an after-hours greeting, say: “Thank you for calling (Business Entity).
3. Have Some Fun. Oftentimes, your voicemail greeting is the first impression a caller gets of your personality, your brand, and your business. And as the old adage reminds us, first impressions are everything.
Website: https://www.mediagroup.com.au/blog-view/small-business-voicemail-greeting-examples-202
Hi! This is (insert name and title.) My apologies, but I’m away from my phone until (insert date.) While I’m …
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
Funny voicemail greetings are just that. These types of greetings have no rules whatsoever. They’re just for funsies, so make those you care for the laugh. Most of the time, they are personal, but certain businesses can use them as well. Perhaps you operate a theatrical costume company that specializes in clown memorabilia, or perhaps you run a business that sells pranks, such as plastic puppy poo, and whoopee cushions.
On another phone: Dial your own mobile number, press * or # (depending on your carrier) to bypass your greeting, then enter your voicemail password.
Website: https://bridge.insure/faq-items/script-samples-for-recorded-messages-ivr-auto-attendant-greeting-hold-messages/
Thank you for calling ABC Company. We are currently closed for the holiday. Our normal business hours are 8 am to 8 pm, eastern time, Monday through Friday. Your call is very important to us. Please leave your name, phone number, and a brief message regarding your call. We will return your call on our next business day. Thank you.
You can enable or disable a greeting using the radio buttons at the top of the pane. The standard greeting cannot be disabled, however, the alternate greeting can be enabled in its place. Choose your own recording or use the system default.
10. Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.
The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."
Please leave us a message with your name, number, and any other necessary information, and we will return your call when the office reopens. Thank you for calling." As you can see, this professional voicemail greeting is similar to the absent receptionist greeting but more inclusive.