Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.

Responding to voicemails is time-consuming. Fortunately, with the right greeting, you might be able to save yourself some hassle. If you don’t have an auto attendant, you can give callers the information they are looking for with your voicemail greeting. Of course, this means that your greeting may be a little lengthy, but that can work in your favor as callers will only stay on the line to leave a message if they still need assistance.
With the Pixel phones, you need to have the basic non-visual voicemail feature to access the basic voicemail or the visual voicemail option within the phone's dialer application. I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer. 0 Likes