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Even though as a business it’s preferable that you attend to your customers calls, having a voicemail as a backup in case you are not able to attend to those calls is important. Having established a voicemail option, now you need to make sure that
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Hello, you have reached the food delivery services of X. I am currently speaking to a customer and will not be able to take your call now. If you want some urgent delivery of food items, you can call our other number Y and place your order. Otherwise, kindly leave your details like your name, contact number and your order details so that I can get back to you for confirmation. Thanks for your cooperation.
Whether you’re a small business or a large corporation, professional voicemail greetings make your business look more professional, and can also help to increase sales and improve customer satisfaction.
26. Thank you for calling [your name] at [company name]. Unfortunately, I can’t take your call right now. Please leave your name, number and a message, and I will call you back as soon as I have the opportunity.
Please note that if you record an unavailable greeting, it will be used instead of the default message with your name recording.
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The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
You can also make use of a 3rd party option and use a crowdsourcing professional voicemail greeting provider such as Fiverr to record your voicemail greeting. Fiverr is flexible, fast and affordable and at just $5, you have the option of choosing between hundreds of professional voice-over actors who can record your script. You can also find professionals who can record voicemail greetings in various languages, accents, etc. at very affordable prices and deliver the recording within 3 working days or less.
3. Provide other ways to contact you or get information. Are there other ways your caller can get information about your business or contact you? Consider including your website or an email in your after-hours greeting.
If your system is programmed in a unique way and the following instructions don’t work, feel free to call the Infiniti support team for a remote service job (at standard rates) and we will do our best to help you out before the Christmas break. Please note that availability is limited during this busy period, so we advise that you test and call as soon as possible to avoid disappointment.
3. Offer Clear Next Steps. For many small businesses, the announcement will send the caller straight to a voicemail box. But larger organizations may decide to direct callers to a phone menu or forward the call to an external destination, depending on the situation.
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1. Howdy, you’ve reached [your name]. I’m at this time unavailable, but toddle away your title and quantity and I’ll return your name as rapidly as I will.
Often, business owners are not very sure about what their greeting voicemail should say. Here are some samples of business voicemail greetings:
9. Thank you for contacting [business name]. If you’d like to wait to speak to an attendant, please hold the line. Alternatively, leave your name, contact number, and a brief message, and we will get in touch as soon as possible. While you wait to speak to someone, you might want to check out our products at [your website], all with free shipping within Australia.
Away / Busy Voicemail Greeting Examples. If you are busy, away, or understaffed and cannot answer the customer calls immediately, then you can use these greetings as an example. “Hi, you have reached [business name], we are unable to take your call right now but we would love to call you back ASAP.