Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.

Most households have automated machine greetings that sound very monotonous when someone calls. No originality, no flare, and absolutely no vigor; doesn’t really make things better for the callers. Nonetheless, you don’t have to be stuck with such boring and lifeless greetings. You can definitely convert your home, office, or cell phone greetings that show a bit of your unique personality. Depending on what type of calls come in and where you’re receiving them, you too can have fun selecting serious, unique, interesting, or funny voicemail greetings. The following greetings will help you decide or inspire you into selecting one (or more) voice mail for yourself.
As you can see by reading our article on how to write the best voicemail greetings, they’re a bit more complex than one might imagine. There are important elements that cannot be left out, as to do so could cost you valuable business contacts. We realize this, so have included a selection of more funny, professional, and personal greeting examples, in MS Word and PDF format. By using these voicemail greetings, you’ll be well on your way to craft a greeting that will be pleasant to hear, provide the correct information, as well as requesting the correct information.