33. Howdy, you’ve reached [X company]. We’re at this time closed to celebrate [X holiday], but we’ll be aid on [X date]. Please toddle away your title, quantity, and a short message so our team can receive aid to you after we return.
Mom… Dad. I know you are mad that I’m never home to take your calls. So, as a solution to this, I think you guys should give me an early birthday present: a cell phone. beep.
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[If no input, proceed to greeting in English. If other option is selected, proceed to said language greeting]
“Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.” “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.” “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.” “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
General voicemail greeting: used as the default voicemail greeting if no other greeting type is set. Internal voicemail greeting: used to greet people who call your department from within your own company (i.e. from another extension).Generally, this is only applicable to very large companies. External voicemail greeting: played for people who call from outside your company.
4. Keep your after hours voicemail greetings current. If your business will be closed during its normal operating days for a holiday or is dealing with some type of emergency situation you will want to update your after-hours announcement.
Missed calls aren’t… ideal, but if you do miss a call, how do you keep your customers engaged and encourage them to leave you a voicemail?
I can’t answer the phone right now, but if you leave me a message with your name and phone number, I will return your call as soon as possible. You have reached Jim Bucki. I can’t take your call at the moment but please don’t hesitate to leave a message after the tone. I will return your call as soon as I am able.
Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
Now that you’ve got some ideas, you can set to making your own business voicemail greeting.
We have carefully chosen words for this English Voicemail Greeting Script that are easy for non-native English speakers to pronounce.
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency. Those aren’t traits that any business wants to associate itself.
Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
When creating your after-hours business voicemail greeting or auto-attendant, be sure to explain the hours your business is typically open and any potential conflicts with that schedule (like upcoming holidays or business closures). If your business could benefit from more than one menu option or message use an auto attendant.
Hello, (your name) summer home. Some are home, some aren’t. Leave your message at the tone.
If you wish to speak to Lynn, push 2 on your touchtone phone now. If you have a wrong number, push 3 on your touchtone phone now. All of this button pushing doesn't do anything, but it is a good way to work off anger, and it makes us feel like we have a big time phone system. 13. [Very fast] Hi, this is 904-4344. If you want to leave a message