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A quick inspection of your business’s goals and products/services can help you guess caller intent. Just ask yourself: What is my target market, and what would customers in that market call about?
Before you leave a message, I’d like to ask a question. How can someone keep a dork in suspense? Leave me a message and I’ll get back to you on that one.
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”
You’ve reached the voicemail box for Dennis Reynolds. Please leave your name and number, and he will return your call as soon as possible. USA UK Australia Canada Singapore More Languages Science Professor College High School Postgraduate Doctor University Business Voicemail Greeting Examples EducationHomeBusiness voicemail greeting examples education
You have reached the , Strategic Air Command Nuclear Missile Storage Facility. We are unable to come to the phone right now. At the tone, please leave your name, number and target or list of targets and we’ll launch as soon as we can. And have a nice day.
For example, a voice mail message appointment reminder call might say the following: “Ms. Smith, Fluffy’s next veterinary appointment at [name of practice] is on Monday the 12th at 1:00. Please respond to the email we are sending you now to confirm the appointment.”
This is frustrating on many levels because it leaves you wondering if there is a need to take a different route to get an answer to a problem or to just wait for the return phone call. When leaving a voicemail message, there are 7 pieces of information that can help the caller. 7 Things to Include in a Voice-mail Message 1. Identify the Voice
You’ve reached [LinkedPhone – Where Freedom Rings]. We are currently off-duty. Our business hours are [Monday through Saturday, 9am to 7pm Eastern Standard Time]. Please leave your name, number, and the reason for your call and we’ll get back to you on the next business day. Thank you.
1. Select the fixed key with the envelope graphic, or dial the phone’s phone number.
It might sound corny but try to project a little bit of happiness into your voice, particularly if you work for some kind of customer service company. People tend to get very solemn when they record voice messages and it can come across as almost upset when playing it back, even if that wasn't the intention. Post your comments Please enter the following code: Login: Forgot password? Register:
Website: https://www.thebalancesmb.com/on-the-phone-or-busy-voicemail-greeting-examples-2533545
Whatever the case, say so in your greeting. And then be sure to follow through on the promised time. You definitely don’t want to leave your caller hanging.
Basic Voicemail User Guide *86 Menu Tree 1 Requires Premium Visual Voice Mail. If customer does not subscribe to Premium Visual Voicemail, prompts will not be available. 2 Not available for Verizon Wireless Prepaid customers. 3 Availability will vary based on …
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