You can use your market to make a number of assumptions about why a caller has reached you.
We’ve given you some pointers on how to create a great business voicemail recording , and also given some advice about What not to do in your business voicemail. Now we’ve compiled a short list of great ideas for you to use as inspiration in professionalising your business through your voicemail. You can modify these in whichever way you wish, but hopefully you get some inspiration to get you on your way.
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The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
Hi! This is (insert name and title.) My apologies, but I’m away from my phone until (insert date.) While I’m …
-Now I lay me down to sleep; Leave a message at the beep. If I should die before I wake, remember to erase the tape.
Media Group NZ provides expert help with both script writing and voice recording for your telephone audio
7. Website Suggestion. Sometimes people call for things that your website can answer. Direct them to your website with a greeting like: “Hello and thank you for calling (Business Entity).
8. Hello, you’ve reached [your name], [your job title] at [your company]. I’m sorry for missing your call, but if you leave a message that includes your name and contact information, I’ll get in touch as soon as I can.
You may wish to record a personalized voicemail greeting on your Intermedia phone. For detailed instructions click on the specific phone model.
If you have phone line troubles during the break, here are the contact numbers of the larger carriers you may be with: SpringCom – 1300 857 194 Commander – 132 777 Telstra – 13 22 00 Optus – 131 344 SIPcity – 1800 150 686 Updating your Phone System Greetings & Voicemail for Christmas Yealink Handsets
For many small businesses, it may not be possible to pick up the phone immediately. Other times, you may receive a call after hours or during a busy time when no staff is available to assist a caller.
Thank you for calling (Your Name) at (Your Business), where (What You Do). I’m sorry that I was unable to take your call. Please leave me your name, number, and a quick message and I’ll call you back shortly.
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.
If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
Just NowSample Phone Scripts. After Hours Voicemail for a Small Business: Thanks for calling (our company). The office is currently closed. Office hours are 9am to 6pm, Eastern Time. Please leave a message at the tone and we'll call you back on the next business day. Thank you. Voicemail Script: You have reached (your business name).
Written by Aja Frost @ajavuu