A voice-over actor will not simply read from the script given to them. They study and understand the content in details so that they are able to deliver your message properly and also customize the tone of the message according to your requirement. For instance, if the objective is to sell your product or service, then the message can be in a more persuasive tone.
If you need help Changing Company Greeting 1 or 2 on your Norstar Phone System, fill the form above.
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Hi Anne Marie, I will follow your advice, always be kind and polite, use kind and polite language, repeating phone number twice, end a voicemail with thank you or have a good day, cool!, thanks:)
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11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
The video shows how to change your company greeting on your Norstar phone system.
26. Thank you for calling [your name] at [company name]. Unfortunately, I can’t take your call right now. Please leave your name, number and a message, and I will call you back as soon as I have the opportunity.
8.) Bem-vindo ao Departamento de Serviços do John Doe. Infelizmente, todas as linhas estão ocupadas no momento. Por favor deixe uma mensagem após o sinal com seu nome e número de telefone. Vamos ligá-lo de volta o mais rápido possível. Te desejamos um bom dia.
20. “Hello! Thanks for reaching out to [company]. We’re closed today for the holiday, and will reopen tomorrow, [date]. If you leave your name, number, and a brief message, we’ll give you a call when we’re back in the office. Thanks again, and have a great [day, week].”
Or say that your brand is on a holiday, you can’t miss out on leads because you know their value on your business.
47. Hi, this is [name], [company]’s [job title]. I’m happy to help you with [task], but I’m currently away from my phone. Leave a quick message and I’ll return your call as soon as I can. Thanks!
Email delivery of voicemail messages is the new standard for the updated voicemail system.
Hello. (pause) Say something!! Aren’t you gonna talk at all? Why aren’t you saying something? Oh, I forgot. I need to say beep…
7. Identify Yourself And Your Business. When you call someone for the first time, unless you know their voice, you really have no way of making sure you actually called the right number.
Example: 'Thank you for calling [insert name here]. We're sorry we couldn't take your call this time. However, if you'd like to leave us a voicemail we will get back to you within [for example] 30 minutes of receiving this message. Alternatively, if you'd like to reach out by email you can do so at [insert email address]. Again, thank you for calling [insert company name]. We look forward to your message.'
If you want to leave your name and just a message, press star, press 6, ask for extension 4443, then leave your name and message. If you want to leave your number and the time you called, please press star twice, spin in a circle, press 1 twice, …
1. After Business Hours IVR Script. Create a separate, after-business-hours IVR menu. Some of your customers may be unaware of your business hours. A pre-recorded IVR prompt should be there to answer customers even when the staff is not available.