There are 5 available greetings with standard UB phone service. Choose the one that best matches your needs.
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
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This is (NAME) I�m sorry, I�m out of town until (DAY AND DATE). But I will be checking my messages. Leave a message at the beep and I will attend to it as soon as I can. If you have any business which requires immediate attention please contact (NAME) by dialing (EXTENSION NUMBER) now. Thanks for calling Thank you for calling. You have reached (NAME). (COMPANY NAME) is officially closed over the (HOLIDAY) period. I will be back in my office at (Date/Time). Leave a message at the beep and I will attend to it as soon as I return? Thank you and have a happy holiday season. This is (NAME), I�m on another call at the moment, but I�d really like to speak with you. Please hold and I will be with you shortly. Or if you do not wish to hold, press �1� to leave me a message or �0� for the attendant. Thank you
Now that you are aware of the tips to create an efficient voicemail message, the next steps would be to understand from the examples below how you can get started.
A quick inspection of your business’s goals and products/services can help you guess caller intent. Just ask yourself: What is my target market, and what would customers in that market call about?
This is (NAME) I�m sorry, I�m out of town until (DAY AND DATE). But I will be checking my messages. Leave a message at the beep and I will attend to it as soon as I can. If you have any business which requires immediate attention please contact (NAME) by dialing (EXTENSION NUMBER) now. Thanks for calling Thank you for calling. You have reached (NAME). (COMPANY NAME) is officially closed over the (HOLIDAY) period. I will be back in my office at (Date/Time). Leave a message at the beep and I will attend to it as soon as I return? Thank you and have a happy holiday season. This is (NAME), I�m on another call at the moment, but I�d really like to speak with you. Please hold and I will be with you shortly. Or if you do not wish to hold, press �1� to leave me a message or �0� for the attendant. Thank you
The most professional voicemail message should include a formal tone and specific instructions. For example, you may say “Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.”
People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
3. Hello, this is [your name]. I’m sorry I’ve missed your call. If you leave your name, number, and reason for calling, I’ll get back to you as promptly as possible.
However, if you don’t want to go about the hassle of hiring a professional voice-over actor and spend money on hiring a studio and equipment for a professional voice recording, virtual phone services like Grasshopper have the option of their Voice Studio, which is a virtual phone system that has been designed for entrepreneurs to enable them to sound professional and stay connected as well.
A voicemail greeting is a simple message that plays before callers leave a message. It may play either when you don’t answer or if your phone is off. A professional greeting may encourage people to leave messages, which in turn makes it easier for you to get back in touch. Keeping that communication open and efficient may lead to better business relationships. It also helps you put forth a professional image for your business.
So follow the above tips to be sure that your business voicemail greeting is saying what you want it to say and in a way that will appeal to your customers.
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5. IVR Script for Queue Callback. Customers are likely to call you during peak busy hours. Let your customers know that they can opt for a callback from an agent as soon as they are available.
Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
“Hi. You have reached (your name). I will not be available in the office starting (date) to (date). You can leave a short message if you wish, after the beep or if you require immediate assistance, you can contact my assistant (name). Thank you.”
3 hours agoHaving a strong voicemail greeting is crucial for your small business. Having a strong voicemail greeting is crucial for your small business.