Although you’re attempting to keep your greeting to a short 25 seconds or less, you don’t want to achieve this by talking too fast.
Greetings can be changed using any telephone, or from the Personal Communications Assistant using a desktop computer; However, departmental mailboxes and those assigned to labs and general spaces must be updated using a telephone.
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Our audio engineers are able to work with voice talent and customers remotely to reduce social interaction. If you need to direct a voice over recording you can still do this via telephone.
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You can preview the various talents available and select the voice that you like the best.
Whatever the case, say so in your greeting. And then be sure to follow through on the promised time. You definitely don’t want to leave your caller hanging.
Please note that if you record an unavailable greeting, it will be used instead of the default message with your name recording.
4. Customer Service Sub Menu Auto Attendant Script. You are likely to receive huge volumes of queries directed to your support team. Perhaps, segmenting your customer service queries will narrow down options and make query resolution faster.
“Hi, you’ve reached [XYZ Company]. We can’t take your call right now but feel free to call back during business hours from [hour] to [hour], Monday through Friday. In case of an urgent query, you can contact us through our website [URL] and access our live chat.
6. Base. Base Visual VoiceMail enables you to access and track your voicemails with the help of your smartphone. To use this service, you need to connect to a 2G/3G/4G network of Base Company or to the internet via Wi-Fi.
15. “Hi, Thanks for giving us a call! Sorry, but we are closed right now. Please leave us your name, number and the best time to reach you and we’ll get back to you within the day. Thank you.”
Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.
Happy Independence Day from Yu Orthodontics! We are closed from the 4th thru the 6th in celebration of the 4th of July holiday. Our office will reopen at 8 am on Monday, July 9th. If you have an emergency, please hang up and dial 911. If this is an urgent matter and you cannot wait to speak to the doctor when we when we are open, please call Dr. Yu directly at 555-4010. If you are calling to inquire about services or schedule an appointment, please leave a message, and we will return your call on Monday. Thank you and have a fun, safe holiday!
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
Note: Voicemail, Visual Voicemail, and Voicemail transcription are available from select carriers in select countries or regions.
The most professional voicemail message should include a formal tone and specific instructions. For example, you may say “Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.”
Also, if you have multiple employees, then put some thought into picking a voice. Which would be a better fit – a male or a female voice? Ultimately, you want to choose a voice that best reflects your industry and brand.