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Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
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Professional — Lets them know who they’ve reached, why their call has not been answered and when they can expect a return call.Personable — Lets them know their message has been received by a real person who values their call and will reach back out to them. Including humor and a personal touch is extremely important here (even if your industry prefers to be more “robotic” in their communications). What is the most professional voicemail message?
1. Google Voice. Google Voice is a cloud-based communication network which is designed for business of all sizes as well as for personal use. It provides you with a phone number using which you can make calls, text messages, and can send voicemails on both smartphones and computers.
09Hey, I’m available right now but can’t find my phone. Kindly leave a message and I will call you back as soon as I get it. This cute message will help your callers know you aren’t close to your cell phone. They’ll be reassured that once you get their message, you’ll call them back.
16. “Hello, you’ve reached [your name, the office of X company]. The team is currently out of the office, but we’ll be back on [date] stuffed with good food and eager to speak with you. Leave your name, number, and — if you’re so inclined — your favorite [holiday dish, Thanksgiving tradition, etc.]”
https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts
11.) Bem-vindo a John Doe, infelizmente, você nos ligou fora do horário comercial ou não podemos atender a sua chamada no momento. Se você quiser nos deixar uma mensagem, por favor envie um e-mail para [email protected] - Entraremos em contato o mais rápido possível. Para mais informações sobre nós, por favor visite o nosso site www.johndoe.de. Muito obrigado pela sua ligação.
Website: http://soundcommunication.holdcom.com/bid/67458/Personal-vs-Business-Voicemail-Greetings
Hi teacher I’m sorry i didn’t hear your call because the phone was in silent I’m busy now i’l call you later as possible as soon..thank you.
6. Hello, this is [your name] at [your company]. I am unavailable at the moment, but please leave your name, number, and the reason you’re calling, and I’ll call you back as soon as possible.
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Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
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Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
Use a voicemail with the capability to record several different messages. Excellent customer service takes a little extra work. The good news is, once you get your messages recorded, they are set. You may need to change your holiday greeting message to fit the season, but all of the others will be okay. Write your scripts before you record!
5. IVR Script for Queue Callback. Customers are likely to call you during peak busy hours. Let your customers know that they can opt for a callback from an agent as soon as they are available.