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As the COVID-19 coronavirus continues to affect businesses around the world, many offices are being forced to change their hours, reschedule appointments, and even send employees home to work.

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Example: 'Thank you for calling [insert name here]. We're sorry we couldn't take your call this time. However, if you'd like to leave us a voicemail we will get back to you within [for example] 30 minutes of receiving this message. Alternatively, if you'd like to reach out by email you can do so at [insert email address]. Again, thank you for calling [insert company name]. We look forward to your message.'
To turn off this option, please contact the IT Help Center by email [email protected] or calling (617) 353-HELP (4357) . Unified Messaging for Office 365 accounts Voicemail message status will sync across all devices for faculty and staff using a Boston University Office 365 email account. A status change on one device will carry over to all other devices using the same account. Saving emailed voice messages to a different folder within your email inbox will remove them from your voicemail inbox SMTP Email delivery of voicemail message for non-Office 365 accounts Voicemail messages will be delivered as email messages with a copy sent to your voice mailbox. You will need to access your voice mailbox through the telephone or Web Inbox to delete messages. If you would like to only receive messages as email, please contact the IT Help Center by email [email protected] or calling (617) 353-HELP (4357) Call the voicemail system and log in with your 5 digit extension and PIN Voicemail system number: 3-9999 on-campus or 617-353-9999 off-campus At the Main menu, press “4” for Setup Options, then press “1” for Greetings. After Voicemail plays your current greeting, follow the prompts to re-record it. To pause or resume recording, press 8. To end recording, press #. When you turn on your alternate greeting, you can set a date and time for it to turn off or you can leave it on indefinitely. To activate or deactivate your alternate greeting: Call the voicemail system and log in with your 5 digit extension and PIN Voicemail system number: 3-9999 on-campus or 617-353-9999 off-campus At the Main menu, press “4” for Setup Options, then press “1” for Greetings. Press # to skip hearing your current greeting. Follow the prompts to turn your alternate greeting on or off. If you turned on your alternate greeting, follow the prompts to set when you want it turned off or to leave it on indefinitely. When you turn on a personal greeting, you specify how long you want it available for use. Voicemail will play the greeting in the applicable situation until the date and time that you specified, and then the greeting is automatically turned off. For example, you can set your alternate greeting to stop playing on the day that you return from a vacation. .

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Outline to A Great Voicemail Message It is not our recommendation to let any patient reach your voicemail but of course, we do not expect your office phones to be answered 24 hours a day. There are going to be times when people reach your message, whether they call at night or weekend. It is
To whom it may concern. You’ve tried to reach Wilbur and Ed. We aren’t here at the moment, but if you want, you can leave your contact information at the tone and one of the brood will get to you shortly. Take care, thanks for the call.

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Now getting professional voicemail greetings for your business is very simple. You can simply do it by using Grasshopper’s Voice Studio. The Voice Studio offers a variety of voice talents and you can simply find the right voice to suit your business requirement. Grasshopper’s Voice Studio also offers the option of recording in different languages and can also produce top-quality on-hold commercials for your business.
We'll give you upfront and honest advice on how the NBN will affect your business, and then when the NBN is available in your area, we will help you upgrade your internet & phone system to the NBN. No penalties. No surprises.

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Website: https://grasshopper.com/blog/perfect-voicemail-greetings-10-tips-for-recording-effective-and-professional-messages-plus-examples/

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2. Mention Hours of Operation Upfront. Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.

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    6. Don’t Overthink, Just Keep it Short and Relevant. The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information. If you have enough time, tell a joke or share a little more.

    Education Details: These voicemail greeting makes your small business look professional, and they can help increase sales as well as boost customer satisfaction. In this article, we will show you how to set up a voicemail greeting for your online store, business, or blog. We’ll also show you the best voicemail greeting examples that you can use as a template.
    Website: https://www.yodel.io/blog/knowledge/professional-voicemail-greeting-examples/

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    In the Phone app , Visual Voicemail (available from select carriers) shows a list of your messages. You can choose which ones to play and delete without listening to all of them. A badge on the Voicemail icon indicates the number of unheard messages.

    ***NOTE: These the above is the common way of updating messages, however Avaya phone systems can be heavily customised so these may not work for you. If you don’t know your access code or get stuck, please Call us on 1300 889 792 and press 1 for support.***
    6. Write It Out And Rehearse. Unless you’re part of the 1% of people who love and excel at public speaking, you probably have a hard time conveying an unscripted message without a few pauses and 'um's here and there.

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    Here are several tips to consider when setting up a professional voicemail greeting:

    Education Details: Business Voicemail Greetings: Example Scripts. Here are some great examples of professional voicemail greetings that you can use in your business! The Standard Business Greeting “Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. best professional voicemail greeting examples
    Make it funny! Now not everyone is the funniest comedian, and this time to practice a stand-up routine. No one wants to reach your voicemail just to be greeted with 15 knock-knock jokes. But you can easily add some humor, lighten up the tone a bit and try to leave people with a smile. Of course, keep it light – no dark humor here.

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    This method overwrites the current night message, so you will have to follow these steps in the new year to re-record your night message. Press the button designated as the Night Mail retrieval (enter password if asked) Press option 8 Press option 1 Press option 7 Speak at tone Press # to save Hangup or press speaker button to end Put your phone into night mode following your usual process upon end of year closure. Aria 24, Aria 130 & Aria 300 Phone Systems To change an existing voice mail greeting, you must be on the Attendant/Admin handset which is usually the first extension number in your range i.e 100 or 101 From this handset, dial Trans/Pgm then 61 followed by the # key. You will hear a prompt when to start recording the greeting and when you are finished simply press the Hold/Save key. Your new message should now play where the previous greeting used to. Updating Avaya Phone Systems Greetings

    Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
    Whatever holiday voicemail greeting for business you decide to create for your office will definitely fall on your own personality, taste and environment. Just remember to follow some simple rules and to remain professional, you wouldn’t want to scare callers away without even a chance to speak to them directly! The Holidays offer a unique

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Tip: If you are a larger business and this is a voicemail that pertains to the general business number, then you want to sound professional and provide as much information as you think is necessary for a potential client. Usually, the company website URL or the company email is a good way to get the customer to contact you through other means.

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5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.

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17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!

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An excellent business voicemail greeting conveys your level of professionalism and competence while also providing your callers with a glimpse into your company’s culture and level of care. As minor as it may seem, your voicemail greeting can instill confidence and trust in your callers or it can be a cause for concern.

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