A good business voicemail greeting creates a favorable impression on the customer, whether it’s their first or fifteenth time calling your business. What to say in a business voicemail greeting At the very minimum, you want to say the name of the person or department, and company name so the caller knows they have reached the right place .
If anything big changes- address, phone, etc.- make sure you correct your voicemail early on. Keep It Short; We know, we know. We just gave you all this information and we’re now telling you to ‘keep it short‘. But, a professional voicemail greeting (or any for that matter) shouldn’t go beyond 20-25 seconds.
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20. Hi, you’ve reached [your name]’s phone. I’m busy making deals or rock climbing [replace with your personal hobbies], so leave your contact information and a brief message so I can call you back when I have a free moment.
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21. Hello, this is [your name]. I’m not much of a phone person, so don’t bother leaving a message. Send me an email at [email address] and I’ll get back to you within 24 hours.
1. Dial 3-9999 to access the voice mail system or dial your own telephone number to reach your personal voicemail box. Your 5-digit mailbox account number the last 5-digits of your 7-digit telephone number.
42. Howdy, you’ve reached [X company]. Our team is at this time out of the situation of job or helping other prospects. Flow away your title, quantity, and a short message so we can grunt your name to the upright team member after we return.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Using your cell phone to record a voicemail message isn't always easy. Between remembering what to say and getting the right timing, it's tricky. But your phone does have a playback option, and it's easy to listen to and review your message. For some people, though, cutting off the end of a message is a funny way to trick people and catch them off guard. In most situations, callers won't know it's intentional and will think you're far less than tech savvy. Definitely not an impression I'd want to make.
By regularly updating your greeting, you increase the chances of callers listening to your message in its entirety. If you’re going away for any amount of time, have your voicemail greeting reflect the time you’ll be out.
Whatever the case, say so in your greeting. And then be sure to follow through on the promised time. You definitely don’t want to leave your caller hanging.
14. "Hello, you've reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, 'achieve 40% growth through streamlining HR operations'] and are unable to take your call. Please leave your name, company, and phone number and we'll give you a call back ASAP. Thank you!"
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All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
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Along the way, voice mail usage also suffered significant drops. People not only stopped leaving voice mail messages, they stopped listening to voice mail messages received. In 2012 Vonage, a voice over Internet Protocol (IP) carrier, tracked an 8 percent drop in voice mails left for users. Even worse, Vonage saw a 14 percent drop in people even bothering to listen to voice mail messages others left for them. The company has not released updated stats, but I’d assume the decline continues five years later.